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Our mission is clear and staggeringly important: we're building the manufacturing operating system of the future from the ground up, one that’s engineered to create network effects as we grow. A beautiful, sophisticated quantum leap forward for the most important core industry in the world.
Manufacturing is important. It’s the fundamental industry on which everything else is built. We take it for granted. In 1989, 35% of the entire software industry was manufacturing systems. What was the first massive burst in productivity from technology has stagnated into diminishing returns and increasing complexity. We can only continue to add complexity for so much longer until the whole system collapses.
"Any intelligent fool can make things bigger and more complex. It takes a touch of genius and a lot of courage to move in the opposite direction." - Albert Einstein
Who you are
- Optimistic
- Empathetic
- Organized
- Above Average Grit
- Likes Puzzles
- Curious and Ambitious
- Flexible
- Mission Oriented
- Likes People
- Works well with others
- Quick learner
What the job is
- Talk with new customers and understand their business process
- Stay organized across all customers, collecting user stories
- Help extract data and migrate it to our software system
- Learn to write simple queries over time
- Help design elegant user experiences and document friction
- Work with Sales to continue the excitement from the sales process
- Work with Engineers to spec out feature requests and customization
- Help define processes and change them when needed
- Handle conflicts between deadlines and throughput
- Be a conduit for product feedback to Product Managers
- Openly receive coaching
- Demand personal and professional growth
- Get people to like you
- Actively contribute to team & company goals
Who you'll work with
- Account Executives who closed deals, to learn about customer expectations
- Small and medium manufacturers as customers
- Product Managers deciding how to navigate the roadmap
- Marketing Managers who will take your feedback into their lead generation efforts
- Engineers to help work through issues and learn about new releases
Salary range & Benefits
- $85,000 - $110,000 USD/year + equity
- 401(k) matching after 90 days. Immediate vesting
- Health, dental, and vision benefits
- Wellbeing benefits and perks
- Unlimited vacation policy with minimum required vacation days
- Cell phone & internet plan coverage
The market tells us we’re on the right track: +50% year over year growth but we know to not rest on our laurels and that there's a lot of stuff to build and a huge amount of work to be done. We're looking for people who can stand alongside us and work hard to make our dreams become reality in the fastest, smoothest, and best way possible.
If you're someone who is obsessed with making amazing things, being the best, and wanting your work to contribute to something excellent, please reach out.
What you need to know about the NYC Tech Scene
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
