Mortgage Document Specialist
Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable. Here are some interesting facts to help you get to know Better:
- Right now we’re funding over $3 billion in home loans per month
- We’ve funded over $14 billion in loans and $3.5 billion in insurance
- We ranked #1 in the U.S. on LinkedIn's Top Startups 2020
- We ranked #11 on Fortune’s Best Places to Work in Financial Services 2020
- Our Founder and CEO was named in Comparably's Top 25 CEOs for Diversity
- We were listed to Forbes’ FinTech 50 2020
- And #15 on the 2020 CNBC Disruptor 50
- We’ve secured over $254 million from our investors to date
Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do. We are committed to fostering diversity, multiculturalism, and inclusion. We encourage individual potential rather than years of experience. We see the value in each person’s perspective, and recognize their talents, regardless of what the market says. We believe it’s important to nurture a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.
A Better opportunity:
Better.com is growing, and we’re looking for a Document Coordinator to join our Post Closing team. If you’re looking to make an impact alongside a collaborative team that’s redefining the homeownership industry, check us out.
The position is responsible for performing daily office tasks such as mail sorting/processing, filing, recording, maintaining records, copying, posting, and other similar duties. This position will operate on-site, in the office to execute all physical mailing responsibilities and computer based data entry tasks (spreadsheets, mortgage systems, etc.)
What you’ll do as a Document Specialist:
- Complete job functions such as opening and sorting packages, determine accurate destination for shipping, within stated SLA time.
- Follows organization and department procedures to complete tasks in a timely manner.
- Familiar with a variety of Post Closing concepts, practices, and procedures.
- Communicates with various internal and external parties to confirm receipt and shipments of loan packages/files.
- Relies on experience and judgment to plan and accomplish goals.
- Report to work in-office daily (following safety precautions)
- Ability to work overtime if needed
What the ideal candidate looks like:
- 2+ years of applicable experience
- Strong time management and organization skills
- Independent problem solver with the ability to execute with little supervision
- Enjoys working in a fast paced and team environment
- Approaches work with an open attitude and desire to exceed expectations
- Not afraid of change with a willingness to adapt and be flexible in undefined situations
- Effective communicator with the desire to work collaboratively across teams
The Better mission is rooted in values that drive us.
- We do what’s in the best interest of the consumer, not ourselves
- We have growth mindsets, not fixed ones
- We believe that success lies in execution, not credentials
- We act like owners, not just employees
- We work to find answers on our own, not wait for them to be given to us
- We optimize for mission, not ego
Our mission speaks for itself—we continue to outpace the industry at every turn. We’ve joined forces in partnership with Ally Bank, and our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, American Express, Citigroup, Activant Capital, Ally Bank, and others have invested in our vision for what homeownership can be.
Better Benefits & Compensation
Our total rewards package consists of base salary, equity, benefits, and opportunity for yearly cash bonus. Some of our benefits include:
- Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental, vision, savings accounts, 401k, and more.
- Personalized care and tools for realizing your mental health and wellness goals
- Robust wellbeing offerings that allow you unlimited access to virtual fitness, meditation, yoga, cooking classes, homeschooling preparedness, physical therapy, and more.
- Unlimited time off (with manager approval)
- 12 weeks of paid parental leave after 90 days of employment, and 20 weeks after 24 months of service.
- Inclusive fertility benefits for you or your eligible dependents, regardless of participation in a Better medical plan.
Better is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to [email protected]. All employment decisions at Better are based on a person’s merit, business needs, and role requirements.