Operations Manager, Clinical Management

| Greater NYC Area | Hybrid
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Background

TrialSpark is a technology company that brings new medical treatments to patients faster by reimagining the clinical trial process.

We’re fundamentally changing how clinical trials are run, rethinking the trial process both from a technology and operational perspective. To achieve this, we’re bringing together talent from top technology, CRO, and biopharma companies to work side by side.

Job Description

The Operations Manager, Clinical Management is responsible for establishing operational excellence in our Trial Operations organization, with a specific focus on clinical management activities. In short, this role will be focused on analyzing how our Clinical Study Managers and Clinical Research Coordinators are executing on our clinical operations, identifying opportunities to drive quality improvement and efficiency, and implementing solutions across the team.


The Operations Manager role will be highly cross-functional in nature, working closely with other teams within the Operations organization, as well as our Data, Product, and QA teams.

Responsibilities include: 

  • Process Improvement: Identifies opportunities for standardization and best practices and provides leadership in resulting workstreams and initiatives. Creates and authors functional Standard Operating Procedures (SOPs), guidance documents, onboarding/training for the Clinical Operations function and across the entire TrialSpark organization.
  • Problem Solving and Risk Identification: Identifies trends for risks and develops/manages mitigation strategies across the Trial Ops portfolio. Facilitates action follow-up and issue resolution within the matrix-environment of the Operations teams in order to deliver against company goals. Leads and participates in Lessons Learned debriefs.
  • Use knowledge of industry practices to turn generalized opportunities into specific tactics and advise operational leaders and their teams on how to connect key metrics to the work performed
  • Responsible for driving insights, ideas to optimize business processes & product solutions


Relevant Experience

  • 5+ years of sponsor or CRO experience in project/program management (i.e., leading projects/programs, project skills)
  • BS required, preferably in life sciences or a related field
  • PMP or LeanSixSigma preferred
  • Currently in New York area or willingness to relocate 

You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Technology we use

  • Engineering
  • Product
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases
    • LookerAnalytics
    • FigmaDesign
    • MiroDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • SlackCollaboration
    • ZoomCollaboration

Location

Our office is located in Manhattan, near the Empire State Building. The area is lively and has great food and transportation options!

An Insider's view of Formation Bio

What’s the vibe like in the office?

The space is very open which makes it easy to collaborate and engage with different teams across the organization. People are very welcoming, supportive, and friendly. There is always a variety of different food and drinks available in the kitchen, in addition to foods that co-workers bring in for everyone to taste!

Joseph Frappaolo

IT Support Technician

What projects are you most excited about?

The project that excites me most is our new hire onboarding program because of the impact it will have on our company. Though we have a robust onboarding program in place already, we have the opportunity to think creatively about how to make the experience even better for our new hires, from the moment they accept our offer.

Erin Siegel

Senior People Operations Manager

How has your career grown since starting at the company?

I started working at Formation Bio in July of 2018. I joined the company as a Clinical Research Coordinator and was allowed to grow and adapt into new roles as the company's business model shifted. I transitioned into working as a Clinical Trial Associate after a couple of years, and now have over a year of experience as a Clinical Project Manager!

Gurpreet Singh

Clinical Project Manager

How has your career grown since starting at the company?

Formation Bio has given me the opportunity to take ownership over big projects and work streams, allowing me to have an impact on key functional business areas.

Maya Dongier

Senior Accounting Manager

What are Formation Bio Perks + Benefits

Formation Bio Benefits Overview

Formation Bio is nothing without its employees, so they are well taken care of! We offer comprehensive benefits that span from insurance to 401ks, with added perks like a pet-friendly office. Come meet our office dog, Rosie!

Culture
Open door policy
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K)
Company equity
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Yearly retreat and holiday party, regular team events and outings!
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Virtual coaching services

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