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Operations Network Expansion (Open Level)

| Greater NYC Area

About our company

TrialSpark is a digital health company that accelerates the discovery of new treatments for patients by reimagining the clinical trial process. Today, clinical trials are incredibly inefficient. A single clinical trial can cost more than 100 million dollars and less than 10% of clinical trials are completed on time. Our mission is to bring treatments to patients faster by addressing these inefficiencies.

We do this by partnering with physicians to enable them to run clinical trials within their existing practices. Using TrialSpark’s existing technology platform, equipment, and staffing - physicians can conduct clinical research and provide patients with access to potentially transformative therapies.

About the role

As a Vendor Management Associate, you'll support the Network Operations team and serve as a liaison between external vendors and internal stakeholders. This role will be responsible for ensuring all required vendors are qualified, contracted and operationalized into the TrialSpark network to provide support trial operations.

RESPONSIBILITIES

Expansion

  • Responsible for sourcing new vendors for the TrialSpark vendor network
  • Responsible for identifying, qualifying, negotiating, and contracting ancillary vendors across all markets
  • Responsible for vendor growth in new markets as needed
  • Explore national vendor partnerships to scale TrialSpark’s vendor network quickly and efficiently
  • Work with various business units to ensure appropriate vendor monitoring – ensure invoicing and SLAs align with contract requirements

Management

  • Partner with cross-functional operational teams (TrialOps, ClinOps, NetOps, QA) to ensure we are selecting the best vendors for each trial 
  • Maintain the Vendor Management program including policy, procedures, and guidelines
  • Responsible for on-boarding and operationalizing newly signed vendors into the network to ensure vendor quality and satisfaction
  • Building and maintaining strong relationships with vendors in our network as well key contact for all internal escalations and issues. 
  • Maintain vendor database, keeping up to date

TASKS

Expansion

  • Sourcing: Cold-call, email, network with a variety of vendors across specialties (radiology, endoscopy, audiology, etc.) to secure meetings with an end-goal of bringing in the best vendor(s) into the network for upcoming and ongoing trial needs
  • Negotiating: Partner with Finance and other stakeholders to achieve best margins per procedure for TrialSpark
  • Contracting: Partner with legal to close deals and move forward 

Management

  • Qualifying: Partnering with QA, ensure all considered vendors go through necessary quality inspections and questionnaires to validate ability to perform requested trial tasks
  • Onboarding: Upon contract signature, create seamless process of integrating vendor into the TrialSpark network
  • Process Improvement: Organizing and streamlining vendor onboard/management process to ensure success of vendors in our network

Open Level

This is an open-level position so based on your experience we will calibrate on exact title:
  • Associate: 1-3 years of experience
  • Senior Associate: 3-5 years of experience
  • Manager: 5-7 years of experience

Qualifications

  • Must be self-motivated and able to work independently, deal with ambiguity
  • Demonstrate strong organizational skills and ability to multi-task
  • Excellent verbal/written communications and interpersonal skills
  • High attention to detail
  • Ability to partner with cross-functional stakeholders
  • Experience with healthcare preferred

You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Read Full Job Description

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases

Location

Our office is located in the Flatiron District of NYC, near Madison Square Park. The area is lively and has great food and transportation options!

An Insider's view of TrialSpark

What are some social events your company does?

We believe in healthy living! We organize regular team exercise classes as a company!

Frank Wu

Product Manager

How do you empower your team to be more creative?

We believe in presenting problems, not solutions, to the team. Our job is to align the team on company goals and issues, and allow the team to work creatively to solve them. We believe team autonomy fosters creativity and a healthier culture.

Linhao Zhang

CTO

What are TrialSpark Perks + Benefits

TrialSpark Benefits Overview

Trialspark is nothing without its employees, so they are well taken care of! We offer comprehensive benefits that span from insurance to 401ks, with added perks like a pet-friendly office. Come meet our office dog, Rosie!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We have a monthly transportation subsidy!
Company Outings
Yearly retreat and holiday party, regular team events and outings!
Free Daily Meals
We offer free lunch every day except Wednesday (when we encourage employees to leave the office and explore the area!)
Game Room
Super Smash Club every Friday!
Stocked Kitchen
Happy Hours
Pet Friendly
Come meet our office dog, Rosie!
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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