Production Support (ITRS Geneos Administrator)
Company Description
Over the last twenty years, MarketAxess has completely revolutionized the fixed-income market by creating a single platform using proprietary technology that connects the world’s most influential financial institutions. Today, more than 1,800 institutional investors and broker-dealer firms rely on us to bring them accurate market data to assist with their trading decisions, connectivity solutions that facilitate straight-through processing and technology services to optimize trading environments. As a Wall Street FinTech firm, we believe in disruptive innovation and the endless pursuit of efficiency.
Job Description
We are seeking an ITRS Geneos Administrator to augment the Production Support Group – a team responsible for providing server and application support to the production and non-production trading environments.
The candidate will be responsible for the existing ITRS/Geneos monitoring environments and deployment of new environments. The candidate will work closely with the different technology teams within the organization.
The candidate will be part of a global support team. There will be a requirement for the person to work outside of normal business hours, including rotating night and weekend on-call responsibility. It is vital that the candidate possess strong problem-solving, time-management, and communication skills.
What You’ll Do
- Lead on all ITRS Geneos monitoring initiatives within the organization working closely with the different technology teams
- The candidate will be responsible for the Administration of the ITRS Geneos environments, maintaining the existing environments, deploying new environments, dashboard creations, gateway and netprobe optimizations along with product upgrades
- Implementing best practices and automation
- Documentation of Geneos procedures along with user guides
- Participate in night and weekend support of software releases
What You Bring to the Table
- College Degree in Engineering, Computer Science or some other relevant discipline is preferred
- 5 – 7 years of experience working with ITRS Geneos in a distributed environment
- Strong working knowledge of Windows and Linux Operating systems
- 3 – 5 years of scripting experience for Windows and Linux (i.e. shell/perl/python)
- Strong communication and written skills
- Project oriented with the ability to shift gears as needed
- Ability to take the lead on projects and train other team members on the ITRS Geneos environments
- Customer service oriented who has the ability to build good working relationships with different stakeholders within a company
- Experience working with Geneos FIX Analyzer Plugin
- Experience implementing monitoring using Gateway SQL
- Experience tuning Geneos performance
- Exposure to monitoring AWS cloud applications using Geneos
- Worked in a fast-paced environment
What’s in It for You
- Flexible Hybrid Work Model
- Free snacks and coffee as well as occasional lunches and after-work drinks
- Casual dress-code
- Healthcare options
- 401(k) match
- Training and tuition assistance
- Other perks include generous time-off policies, stipends for gym memberships and similar, and access to on-site healthcare
Additional Information
MarketAxess Corporation and its affiliates provide equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status or any other characteristic prohibited by federal and state law.