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Salesforce Administrator

| Greater NYC Area

About Us!

Remesh is one of the world's leading conversation platforms for engaging and understanding large groups of people - including customers, employees, prospects, or constituents. The Remesh platform uses AI and machine learning to analyze, understand, and segment participant responses to questions and prompts, online and in real time. Through this process, our customers are able to quickly draw out actionable insights as they engage thousands of participants simultaneously.

We are a team of passionate, motivated, and intelligent people, with a touch of quirk (i.e., we are fun!). We are all united by a mission to build a platform that can help people truly understand each other - across political, geographical, and cultural divides - to help make the world a better, more understanding place.

As of March 2018, Remesh has secured $10 million in Series A funding. We are excited to be disrupting the $70+ billion insights industry. We know what we're building is special, and we're looking for energetic people to help us create something extraordinary!

Job Description:

Remesh is looking for a motivated Salesforce Administrator to ensure we have the best processes in place to enable our revenue and product organization’s success. We will rely on you to implement applications that will maximize efficiencies and extend the capabilities of our current environment. As our Salesforce Administrator you will partner with 3rd party partners and our heads of Marketing, Sales, and Customer Success to design, develop and deliver real-time solutions that support Remesh's business processes.

The following are the day-to-day responsibilities of the Salesforce Administrator:

  • Acting as the primary support and point of contact for Salesforce integrated tools (Hubspot, Salesloft )
  • Being a subject matter expert on the Salesforce platform and applications
  • Partnering with leadership to recommend solutions for business needs based upon ongoing research into new system features and functionality
  • Effectively managing multiple projects including project timelines, resource allocation, communication, risk identification/ management and other issues
  • Researching, recommending, installing, and integrating internal tools/software into Remesh's technical environment as needed
  • Creating and maintaining reports and dashboards within Salesforce
  • Managing the Salesforce integration with our back-end database
  • Ensuring business system environments are properly updated and maintained
  • Managing ongoing administrative functions such as user maintenance, data cleanup, and process automations
  • Developing and communicating training for users regarding system usage, releases and enhancements
  • Maintaining end-user guides, release notes and all support documentation- including tracking bugs, enhancements and features
  • Providing general support to application users

Minimum Qualifications:

  • Bachelor's degree or related experience
  • 2+ years of IT experience
  • 1+ years of Salesforce administration experience
  • Extensive knowledge of Apex Classes/Controllers, Triggers, SOQL, SOSL, Visualforce Pages, and Lightning Components, Process Builder, Flows
  • Good knowledge of Web Services/APIs, Workflow Approvals, Dashboards, Custom Objects, Case, Apps, Aura Framework, Web-to-case/lead, Email-to-case
  • Ability to understand complex business processes and organizational structure

Preferred Experience:

  • Salesforce.com certifications (401/501)
  • Working knowledge of Web and Javascript frameworks
  • Self-starter, self-motivated, able to work independently, prioritize effectively, and perform multiple tasks under minimal supervision

The benefits of working at Remesh:

  • Medical Dental Vision Coverage
  • 401K plan
  • Life Insurance
  • Flexible work arrangements pending supervisor approval
  • An enviable snack pantry
  • An energetic team that celebrates, often
  • A stipend for ongoing learning
  • An office in the heart of Manhattan’s Flatiron District


Read Full Job Description

Location

We're located in the Flatiron district- in the thriving heart of Manhattan.

What are Remesh Perks + Benefits

Remesh Benefits Overview

Medical Dental Vision Coverage
401K plan
Flexible work arrangements pending supervisor approval
An enviable snack pantry
An energetic team that celebrates, often
Stipend for ongoing learning
An office in the heart of Manhattan’s Flatiron District

Culture
Friends outside of work
Eat lunch together
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Remesh employees can contribute up to $2600 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of monthly salary up to $10,000 per month.
Dental Benefits
Our dental plan covers 80% of basic services and 50% of major services after deductible.
Vision Benefits
The vision benefits plan generally covers 100% of eligible expense after copay when network providers are used.
Health Insurance Benefits
Life Insurance
Life insurance is equal to 3 times an employee's annual salary, or $500,000, whichever is less.
Retirement & Stock Options Benefits
401(K)
Remesh's 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
Company Equity
Remesh offers stock options through its employee profit sharing program, including vesting over a four-year period.
Vacation & Time Off Benefits
Generous PTO
Remesh employees receive between 14 and 30 days per year of paid time off based on years of service.
Paid Holidays
Perks & Discounts
Commuter Benefits
Remesh offers perks at work commuter benefits for all employees.
Stocked Kitchen
We have a kitchen filled with tasty assorted snacks, coffee, and tea and an additional fridge filled with a variety of drinks!
Happy Hours
Happy hours are hosted on occasion .
Professional Development Benefits
Continuing Education stipend
We offer $1000 annualy for continuing education.
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