Salesforce & Business Applications Administrator

| Greater NYC Area
Who We Are
Neverware is the developer of CloudReady, the highly secure, fast, and modern operating system that runs on almost any hardware. Launched in February 2015, CloudReady garnered immediate attention by giving budget-strapped schools a way to turn old, slow computers into fast, reliable devices that deliver the same experience as a Chromebook. Several years and one million installs later, CloudReady is the OS of choice for innovative organizations and IT teams eager to embrace the future of computing and eliminate the hassle and expense of legacy operating systems. Thousands of schools, businesses, and consumers in 127 countries around the world use CloudReady daily via our Education, Enterprise, and Home Editions.
With offices in New York and London, Neverware has been featured on Crain's 100 Best Places to Work in New York City in 2019 and 2018, was named #8 on Built in NYC's Best Small Places to Work in NYC, and was the winner of the 2018 TIMMY Award for Best Startup in New York. Neverware’s investors include Google LLC, Khosla Ventures, General Catalyst, and Rethink Education. Our partners include Google, Microsoft, Amazon Web Services, Samsung, and more.
What You'll Do
As the Salesforce & Business Applications Administrator, you'll be responsible for managing Neverware’s primary software tools and systems, including Salesforce and Domo. In doing so, you'll enable us to get greater return on our use of these tools and open the doors to using them in a much more powerful way.
You'll sit on our Operations team and report to the Head of Business Analytics. In time, you'll optimize our data infrastructure, introduce and maintain processes and automations to help improve business operations, and reduce errors and downtime.


  • Own all administration (includes maintenance, implementations, troubleshooting, and reporting) for our primary software platforms including, but not limited to:
  • High-touch platforms:
    - Salesforce
    - Domo
    - Kugamon
    Medium-low touch platforms:
    - Salesforce Service Cloud
    - Zapier
    - Aircall
  • Although the above categorizes each platform by its level of use and attention today, the expectation is that you’ll allocate your time in whatever way suits the needs of the business
  • Play a key role in identifying areas to improve existing automations. The existing systems have been created mostly by smart people without administration experience. Our expectation is you will leverage your expertise to optimize our systems.
  • Understand key datasets and how they are used
  • Handle ad hoc requests from sales, marketing, or other teams
  • Troubleshoot errors and issues, and implement solutions to those issues

Required Skills and Experience:

  • Prior experience as a Salesforce administrator
  • Deep experience with workflow rules and process builders required
    Comfort performing tests in sandbox environments required
    Knowledge of SQL is a potential plus, but definitely not required
  • Prior experience as an administrator or proficient user of a business intelligence tool (although we use Domo, experience with other BI tools would satisfy this qualification)
  • Excellent communication skills, verbal and written
  • Strong analytical and problem-solving skills
  • Advanced skill with spreadsheets, including formulas, pivot tables, etc.
  • Track record of navigating unfamiliar environments and driving tangible results

Neverware is an equal opportunity employer. We will not discriminate and will take measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • PythonLanguages
    • JIRAManagement
    • SalesforceCRM
    • PardotLead Gen


112 W 27th St, New York, NY 10001

An Insider's view of Neverware

What's something quirky about your company?

Our annual Iron Chef competition is a fun 2-weeks that brings the team together with great food and healthy competition, and is truly indicative of our food-loving culture.


Head of Talent

What are Neverware Perks + Benefits

Neverware Benefits Overview

Yes, we may have a casual work environment, but we’re professionals, and we’ll treat you like one too. We don’t have set working hours, or a dress code, or set vacation or sick time. Instead, we focus on results. We’ll give you autonomy and room to run, with the caveat that honesty and transparency are baked into our DNA. We meet weekly on Monday mornings for each department to review relevant stats, numbers, and updates. There are daily stand-ups for teams to check in with each other. And each month at our company meeting, we review big picture items, including our sales results and our company finances.

Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
We have a video game cabinet in the back, a monthly board-game night and the team regularly plays Dota together.
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
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