Senior Business Operations & Strategy Manager

| Greater NYC Area | Hybrid
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Job Description:

The Senior Manager, Business Operations & Strategy will be a key enabler of growth and effectiveness for IAS. Focused on the commercial/customer facing organization, this role will build and execute core partnership operational processes, team operations, executive communications, and reporting to drive operational efficiency and visibility. The Business Strategy and Operations Senior Manager will be responsible for a broad spectrum of business critical projects. The position will require working closely with teams across the organization to understand issues and drive solutions quickly. The ideal candidate is self-motivated, analytical, and solutions-focused, able to unravel internal complexity, navigate the organization, and quickly understand the business. 


You will be highly analytical with a talent for telling stories with data. An exceptional operator, a critical thinker, you will also have a proven track record of bringing ideas to life. You will help align and drive the adoption of the global sales strategy for your aligned business unit. With your analytical skills and market insights, you'll create actionable strategies and set the metrics to foster a goal-driven sales culture. Finally, you'll partner with all levels of the organization to ensure desired outcomes are achieved.

What you’ll do:

  • Proactively identify, develop, and drive key strategic initiatives that deliver long-term profitable growth and operational efficiency. Define business requirements and KPIs to track commercial performance and success.

  • Process creation and management: Build and formally document scalable processes, engagement models, and systems (including Salesforce, Confluence, and other internal tools) across cross functional teams to drive operational efficiency. Ensure adoption of processes and systems, and define expected results. 

  • Oversee projects by managing overall coordination, communication, and relationships with the ability to escalate issues when necessary. Maintain and communicate milestones and anticipate potential risks.

  • Coordinate with supporting functions across the organization, including finance, legal, and other business units, as necessary to drive team goals. 

  • Conduct ongoing analysis to provide data driven insights and reporting on competitive market, vertical/client needs

  • Synthesizing complex topics and detailed data analyses into compelling narratives and concise takeaways for senior management, including IAS executive team, on all strategic initiatives

  • Partner with Sales Leadership and the Business Operations Team on commercial forecasting and quota setting

What you’ll need:

  • 5-7 years related experience including analytics, ad operations, sales operations, business consulting

  • Demonstrated experience with Digital Media and Content, AdTech, Search, and Data/Analytics

  • Strong quantitative and analytical capability – you are comfortable with data, unlocking key insights that drive strategic decision-making

  • Prior experience identifying, implementing, and analyzing sales KPIs and metrics. 

  • Proven success in managing and coordinating across complex operations

  • Ability to thrive in a fast-paced, lean organization amidst a shifting competitive landscape

  • Unmatched attention to detail and the ability to manage multiple work streams without sacrificing quality

  • Strong influencer skills amongst key stakeholders

  • Excellent ability to listen, understand, and translate senior leadership needs, scope projects accordingly

  • Curiosity and a desire to constantly innovate, challenge the status quo, and break glass when needed to achieve better outcomes and results

  • Experience with SFDC or other CRM data

  • BA or BS degree, MBA or degree desirable

About Integral Ad Science 

Integral Ad Science (IAS) is a global leader in digital media quality. IAS makes every impression count, ensuring that ads are viewable by real people, in safe and suitable environments, activating contextual targeting, and driving supply path optimization.

Our mission is to be the global benchmark for trust and transparency in digital media quality for the world’s leading brands, publishers, and platforms. We do this through data-driven technologies with actionable real-time signals and insight. Founded in 2009 and headquartered in New York, IAS works with thousands of top advertisers and premium publishers worldwide. For more information, visit or email us at [email protected].

Equal Opportunity Employer:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at [email protected].

To learn more about us, please visit and

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to [email protected]. We will get back to you if there's interest in a partnership.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
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    • PythonLanguages
    • RLanguages
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    • jQueryLibraries
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    • PhotoshopDesign
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    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • WordpressCMS
    • InsightlyCRM
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    • Campaign MonitorEmail
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    • MarketoLead Gen


12 E 49th St, New York , NY 10017

An Insider's view of Integral Ad Science

How would you describe the company’s work-life balance?

What I love about working at IAS is that everyone gives 100% at work, but everyone also respects that our lives outside work are important as well. The work-life balance at IAS is an important part of the company culture -- management recognizes that for employees to do their best work, we need the time to recharge and relax as well.


Global Agency Lead

How do you collaborate with other teams in the company?

Right from the beginning, I get everyone involved. I establish a space where we can get to know each other and our specific goals, and I keep people aware and engaged through transparent communication, clear timelines, & consistent check-ins. Ultimately, I see each project as an opportunity to foster a collaborative cross-functional culture at IAS.


Lead UX Researcher

What makes someone successful on your team?

Possessing both the desire to grok how complex things work and the diligence to pursue that trail of understanding are the key attributes I see in individuals who do really well on my team.


Vice President, CTV Strategy

How do your team's ideas influence the company's direction?

Data scientists are part of every step of the innovation cycle: we discuss needs with the product and leadership teams, we explore unknown data patterns, we prototype new solutions, and work with engineering in putting these new solutions in production.


Data Science Senior Manager

How do you make yourself accessible to the rest of the team?

It's more important than ever to have open channels of communication. We hold weekly virtual town halls where we keep everyone updated on important company news, but more importantly, open our leadership team up for questions. We have several open Slack channels where the team can ask about anything - from my US Open picks to our latest policies.


Chief Executive Officer

What are Integral Ad Science Perks + Benefits

Integral Ad Science Benefits Overview

We want our employees to stay happy, healthy, and inspired. At IAS, we offer unlimited PTO, comprehensive health insurance, employer 401k match, and much more - from an employee volunteer program to happy hours and snacks in the office.

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Summer hours
Employee awards
Flexible work schedule
Remote work program
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Meditation space
Professional Development Benefits
Lunch and learns
Promote from within
Mentorship program
Our mentorship program includes ___.Our mentorship is part of our Manager Program and Internship Program.
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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