Senior Director, Airport Affairs

| Hybrid
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CLEAR transforms what is uniquely you – your fingerprints, your face, your eyes – into a secure, biometric key to frictionless experiences. We are creating a world where travel is effortless, where accessing your office building is as simple as walking in, and where shopping is as easy as walking in and out of a store—without ever once showing an ID or credit card. CLEAR currently powers secure, frictionless customer experiences in nearly 40 U.S. airports and venues. With over 3 million members so far, CLEAR is the identity platform of the future, today.

In this role, you will responsible for growing CLEAR’s airport business and transforming airport relationships from vendor to strategic partner. You will introduce technology transformations from curb to gate to continuously improve our partnership with airports. Maintain relationships and negotiate contracts with airports.

What You Will Do:

  • Fill and maintain the airport launch pipeline
    • Identify airport stakeholders to connect with and propose CLEAR product to
    • Lead presentations for each new airport meeting
    • Attend airport meetings and speak to our standard operating procedures and minimum requirements for go-live operations
  • Negotiate operations with new airports in partnership with operations
    • Negotiate physical space for CLEAR enrollment and lane configuration. This includes airport operators, TSA and partner airlines
  • Lead both partnership pitches and ultimately the implementation of new products (e.g., concessions / parking, biometric boarding pass) into the field
    • Coordinate with TSA to answer product questions, including demonstrating to local Federal Security Directors when needed.
  • Negotiate new or renewing airport contracts
    • Create business proposals leading up to executed contracts, including financials
    • Create internal sensitivity analysis to support recommendation of new or updated financial terms
  • Support CLEAR’s operations team in optimizing ongoing airport stakeholder to improve the member experience
    • Lead presentations for existing and new airport meetings
    • Collaborate on low NPS CLEAR lanes and propose reconfigurations
    • Identify areas for footprint expansion.
      • Once identified, work with Procurement / Finance for budget approval for existing expansions requests

Who You Are:

  • You have at least 6 years of corporate real estate experience with extensive knowledge of field operations. Airline and/or airport experience a bonus
  • Knowledge and experience in the administration and negotiation of lease agreements
  • Demonstrated thought leader in your current position in front of government agencies or with other key stakeholders
  • You have experience with navigating the federal government, as well as state and local affairs
  • Ability to assert while maintaining diplomacy and political awareness
  • Proficient with PowerPoint advanced MS Excel & G- Suite
  • Excellent verbal and written communication skills, including the ability to effectively interact with employees at all levels within the organization
  • Ability to manage multiple projects simultaneously, shift priorities, and meet deadlines in a fast-paced, dynamic work environment, while exercising sound judgment to make decisions
  • Willing and able to travel at least 30% of the time
  • Bachelor's Degree required
  • MBA or Law degree optional
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Location

We are located in the Chelsea neighborhood on Manhattan's west side. Chelsea is the primary art district within the borough.

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