SOC Analyst

| North Jersey

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

Technology at ADP. It's the foundation of the products and services that have made us a world-wide leader in workforce solutions. With us, you can combine technical skills and business acumen, to effectively consult as well as solve technical challenges. You have the opportunity to train on leading-edge technologies that continually redefine what's possible in our industry.

The GSO Critical Incident Response Center CIRC/SOC Analyst within ADP's Global Security Organization (GSO) is responsible for monitoring multiple sources of analytical computer information related to cyber and e-Fraud alerts. The CIRC's main focus is to take this disparate information, and turn it into strategic and tactical intelligence that is relevant to protecting ADP's lines of business. The output of this analysis will be used to ensure a consistent and coordinated response to ongoing security threats ensuring ADP can continue to operate safely and securely.

CIRC /SOC Analyst

The ideal candidate will be part of the US base CIRC team (Roseland NJ) and approach their responsibilities with a holistic understanding of the modern cyber-security and e-fraud landscape with a strong background in incident response and process documentation. They will handle highly complex security threats generated by ADP's automated detection systems, 3rd party, and internal data, and manual identification by ADP associates and clients. The successful candidate will also perform the first level triage of alerts for suspicious activities related to cyber events as well as transactions identified inside of ADP's money movement platforms. The successful candidate will process cyber alerts towards the resolution of critical incidents/events through standard applications and processes. The candidate must have the requisite knowledge to document procedures and ensure appropriate reporting, acquire full understanding of alerts, and, if needed, escalate to ADP's CIRC leads/managers for appropriate action. This role will be responsible for following detailed procedures for addressing high-risk activity and will be based on a follow-the-sun (FTS), 24x7 model. Candidate will be expected to work weekends and holidays on a rotating schedule.

Responsibilities:

  • Monitoring of the cyber and fraud alert queue; triage of incidents to determine if escalation is required
  • Qualify and identify Cyber/Fraud Alert Impact/Validity by engaging the Line of Business Contact or other parts of ADP client operations
  • Following documented technical and management escalation processes to escalate up to the CIRC-US leads and CSS' Fraud Investigators as quickly as possible.
  • Communicates critical cyber or fraud alerts progress status though the use of standard tool.
  • Help develop, document, and formalize a standardized global incident response processes across ADP organization.
  • Help determine key stakeholders and gather current best practices from the same
  • Help define, build, test, and implement correlation rules that support the monitoring and enforcement of the ADP security policies.
  • Produce metrics that support GSO's strategic direction.
  • Determine critical support requirements needed to ensure ADP stakeholders are fully supported.
  • Conduct technical analysis and assessments of security related incidents, including malware analysis, packet level analysis, and system level forensic analysis.
  • Develop and maintain a liaison relationship with other CIRC teams, other units with the GSO, and the Business, among others
  • Provide complete and detailed information to next shift during handoff. Ensure that next shift is fully equipped with information needed to handle the incident before disengaging. Introducing next shift team member to the technical support teams for proper hand over.
  • Be part of the team to generate weekly and monthly reports and provide analysis of incidents and identify areas of improvement.
  • Perform other duties as assigned

REQUIREMENTS

  • BS degree in computer science/engineering/information technology or equivalent
  • Any of the following are a plus: CFE, GISP, GSLC, GCFE, GCFA, GREM, GCIH CISSP, GSEC, or GCIA, CompTIA Network+ /Security+
  • Minimum of 3 years of IT/cyber security experience in a large global organization is preferred
  • Experience in fraud auditing in a large global organization is a plus
  • Experience in security incident activities.
  • Must be familiar with or willing to learn e-Fraud and the general concepts
  • Excellent analytical and documentation skills
  • Familiarity with computer security forensics and security vulnerabilities
  • Familiarity with multiple security technologies such as SIEM; Intrusion Detection Systems; End-point security; Web Proxy/Content Filtering; Active Directory, PKI, Radius, RSA SecureID, Log Analysis
  • Enough SQL/PostgreSQL familiarity to generate queries
  • Functional experience with text and data representation and manipulation (XML, HTML, Regular Expressions, Wiki Markup, SQL)
  • Conceptual knowledge of operating system internals (file handles, threads, semaphores, stack, heap, entry points)
  • Knowledge of basic packing and obfuscation techniques
  • The candidate should have experience in Networking, Windows and *nix environments
  • Understanding of TCP/IP and network communications
  • General knowledge of web content scripting languages.
  • Knowledge of interpreting the log output of Windows and Unix logs
  • Experience producing architectural diagrams and overviews for both business and technical audiences.
  • Some exposure to collaborative workflow and documentation systems (Wiki documentation, project blogging)
  • Familiarity with interpreting the log output of a wide selection of device classes, spanning Networking and host Infrastructure service devices
  • Packet-level behavioral familiarity with most major TCP/IP application protocols
  • Strong shell or other programming skills
  • Enough SQL familiarity to generate nested queries and joins in a major SQL dialect
  • Broad knowledge of data and executable file types and extracting information from them
  • Functional knowledge of shellcode fundamentals
  • Knowledge of business-impacting security scenarios and viable methods to detect these scenarios (Cross device log correlation).
  • Implementation experience with some of the major centralized authentication systems (LDAP, KERBEROS, NIS, RADIUS)
  • Implementation experience with general enterprise core service types (web/mail/dns/file servers) and core infrastructure elements (general switch/router/proxy/firewall configurations)
  • General understanding of key components of international internet architecture. Infrastructure and Authentication Systems
  • Good teamwork, communication/information sharing, strong analytical skills and influencing skills
  • Excellent verbal and written communication skills, exceptional interpersonal skills are required
  • Sense of urgency required while maintaining a high degree of professionalism.
  • The ability to multi-task, work with minimal supervision, and achieve results in a fast-paced environment.

COMPETENCIES

  • Acting in ways that helps deliver results in a diverse and changing environment.
  • Sharing ideas and information across diverse audiences and identities to drive our business.
  • Solving day-to-day problems in a way that keeps the overall benefit to ADP in mind.
  • Delivering world-class service and satisfaction to all clients - internal, external, diverse and emerging.
  • Taking ownership of one's own professional growth and development to better contribute to ADP's goals.
  • Working effectively with others throughout ADP to achieve shared goals and unmatched results.
  • Maintaining focus to deliver results in a fast-pace and diverse environment.
  • Holding self and others to the highest personal and professional standards, becoming a role model for ADP's vision and values.
  • Uphold highest level of confidentiality.
  • Demonstrating attention to detail, sense of urgency, and self-motivated discipline.
 

 

#LITECH
 

 

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

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Location

Our office is a converted loft space in Chelsea steps away from shopping, galleries, coffee, and great food (that is, if you want to skip free lunch).

An Insider's view of Lifion by ADP

What are some social events your company does?

There are lots of events constantly going on at Lifion! From meetups to tech talks to our weekly Thursday happy hours, there's a good mix of work and play. We also do outings: in my one year of working here we’ve done laser tag, Barcade, happy hour on a boat, the vessel, a picnic in central park, escape the room, VR world, and more.

Kelsey

Application Developer

What's the biggest problem your team is solving?

The People Ops Team is in full swing for FY19 Performance Reviews. It's an exciting time for the business, but requires a lot of backend work & support for our associates. We're drafting communications and timelines for management & associates, and creating the right process to gather ratings and self-assessments for a great associate experience.

Quinton

Director, People Operations

How has your career grown since starting at the company?

I have been able to work with many different teams since I started here and have grown tremendously. I have worked with new product teams, Reliability teams and now work with Security and Compliance teams. This experience has enriched my technical and product knowledge, and I get to be part of the teams which are solving complex business problems.

Gargi

Technical Program Manager

How do you empower your team to be more creative?

Creativity is best fueled by collaboration, and has two simple ingredients: First, you hire passionate & talented people, people who care about users and who want to solve meaningful complex problems. Then, you support a culture of openness, with every designer constantly sharing their best ideas across the whole org. That's how creativity thrives!

Chris

Head of UX

What makes someone successful on your team?

Success on our team is enjoying ownership over our work while staying open to suggestions. We have an open-door policy to share knowledge with one another, strengthening us individually and as a team. We check our egos at the door and are lucky enough to be surrounded by people who feel like family more than coworkers.

Sam

Software Engineer

What are Lifion by ADP Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available
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