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Strategic Operations Lead (NY)

| Greater NYC Area
Strategic Operations Lead
 
New York
Paxos' mission is to modernize finance by mobilizing assets at the speed of the internet. Paxos is building a future where all assets--from money to gold to securities--will be digitized and move instantaneously, 24/7. Settlement risk will cease to exist, so trillions of dollars of trapped capital can go to work in a global, frictionless economy. (Check out our Twitter feed for the latest news and information.)
Our Products include: 
  • Paxos Standard (PAX) is a digital dollar and the world’s first regulated crypto asset. This stablecoin is backed 1:1 by dollars and offers a liquid, digital alternative to cash that is available 24/7 for instantaneous transaction settlement around the world. Launched in September 2018, it’s the most traded USD-backed stablecoin.
  • itBit is a crypto-asset exchange. We also offer related trading services including escrow, custody and OTC trading.
  • Post-Trade: Based in London, our Post-Trade team works on a broad suite of products to simplify post-trade confirmations for precious metals, other commodities and FX markets. The team launched Paxos Confirmation Service in late 2018 and has already confirmed well over 100,000 trades with aggregate notional values in the hundreds of billions of dollars.
 
We are looking for a Strategic Operations Lead to join our rapidly growing FinTech company. The Strategic Operations Lead will help support firm-wide business operations and strategic infrastructure development for Paxos globally. The role will be a unique blend of both developing and delivering best in class business operations including asset settlement, reconciliation, analytical reporting and customer interaction. 
 
Who You Are: 
 
  • You have 3-6 years of professional experience under your belt and have spent at least 1 year leading a team
  • You are comfortable working in a tech-driven environment and are able to coordinate across several stakeholder groups (Engineering, Operations, Compliance, Marketing, People, and Strategic Initiatives)
  • You have strong written and verbal communication skills
  • You embody our culture and values
  • You have the ability to think on your feet and adapt to changing priorities and demands
  • You like to help people. You have a passion for creating great customer experiences and know how to leave a lasting and positive impression
  • You can turn customer reported challenges and opportunities into a backlog of projects that you execute on.
 
What you’ll do:
  • Manage, mentor, and lead staff, providing guidance, training and motivation as necessary to develop team members
  • Define project milestones in a daily stand-up, weekly sprint planning style
  • You will actively engage with users and provide scaled support to resolve their issues, identify user trends, and work with cross-functional partners to resolve issues using technology and automation. 
  • You will build a nimble infrastructure that can support an expanding innovative product base. Additionally, we’re seeking someone who can execute all workflows for speed and accurate delivery while participating in strategic reengineering, audit, risk, and new business initiatives. 
  • You will partner cross-functionally with fellow employees throughout the company to build scale and promote risk mitigation policy.
 
Paxos is an equal opportunity employer. It does not discriminate on the basis of sex, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, physical and mental disability, medical condition, genetic information, veteran status or any other basis protected by federal, state or local law.
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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • GolangLanguages
    • JavaLanguages
    • KotlinLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • CassandraDatabases
    • KafkaDatabases
    • WordpressCMS
    • HubSpotCRM

Location

Paxos is located right by Grand Central, a convenient location for all commuters with plenty of food and entertainment options.

An Insider's view of Paxos

What’s the vibe like in the office?

The office vibe is positive, comfortable and dynamic. As Office Manager, I try to promote a 'good vibes only' mentality, periodically hosting company-wide parties and ensuring a healthy amount of celebration and fun. I keep the kitchen stocked with all natural snacks and beverages to help the team stay sharp and focused.

Helen

Office Manager

How do you collaborate with other teams in the company?

As Director of Ops, I am fortunate to manage functions that integrate broadly across the company. One of our core values is a shared commitment to excellence, so every team member is driven to get the very best results. No work is done in silos, and open communication and inclusiveness are key to achieving our goals.

Lizzy

Director of Ops

What does career growth look like on your team?

Paxos has a very well defined engineering ladder. We have a technical and managerial track for all engineers. Depending on the engineer's career aspirations, we provide coaching and guidance on either track. In addition to this, we try to provide unique experiences and learning opportunities that benefit the person and the company.

Raj

Head of Engineering

How do you collaborate with other teams in the company?

To promote collaboration across teams, we host frequent cross-functional team events. A few of our past events include bowling night for the operations and engineering team, as well as dinners that bring together different members from each team.

Derek Yu

Assistant Controller

What are Paxos Perks + Benefits

Paxos Benefits Overview

The company culture at Paxos thrives on working hard and playing hard. We have a fully stocked kitchen filled to the brim with hundreds of healthy snack options to get you through the day. Our team is a bunch natural collaborators who don't mind getting their hands dirty every now and then. We host a bunch of events such as monthly events, holiday parties and even a guac-off where team members compete to see who can make the best guacamole in the office!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Paxos' FSA program allows employees to contribute up to $1000 dollars for out-of-pocket medical expenses.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Paxos provides 100% company-paid medical insurance.
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
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