Outbound Sales Manager

About Masterworks

Masterworks is a fintech platform that allows anyone to invest in SEC-qualified shares of multi-million dollar paintings by names like Banksy, Basquiat, and Picasso. In just three short years, we have built a portfolio of nearly $800 million in world-class artworks, introducing over 1,000,000 individuals to the $1.7 trillion art market.

Masterworks has been covered by major media publications such as The New York Times, CNBC, The Wall Street Journal, and the Financial Times, and was recently recognized as one of the Top 50 Startups in the US by LinkedIn.

In 2021, Masterworks achieved unicorn status raising $110M in its Series A fundraising round at a valuation exceeding $1 billion.

Our 200+ employees are based out of our offices at 1WTC in the Financial District of New York City. With an entirely in-office team, there are endless opportunities for collaboration, innovation, and learning.

Why Masterworks?

• Do you thrive on disruption?
• Do you want to live at the cutting edge of finance, technology, and art? 
• Are you passionate about democratizing alternative investments? 
• Do you enjoy meaningful work that has a noticeable impact on business performance?
  

If you answered “Yes” to any of the above, we’d love to hear from you!

Position Overview:

We are seeking an Outbound Sales Manager to lead our dynamic team of Business Development Representatives and Investment Advisers dedicated to prospecting and educating investors on the unique benefits of art as a valuable asset class. Your role will involve optimizing call scripts, live call coaching, and refining our outbound processes to enhance effectiveness.

Key Responsibilities:

• People Management: Oversee a team of ~15 Business Development Representatives, including hiring, coaching, and performance management, ensuring accountability for both behavioral standards and key performance metrics.
• Team Development: Recruit, train, and develop talent, ensuring a skilled and motivated team capable of delivering exceptional results
• Analytical Skills: Strong analytical and problem-solving abilities to make data-driven decisions
• Onboarding and Ongoing Training: Develop material and process to predictably ramp new hire learning and development  
• Performance monitoring & management: Implement and monitor daily metrics, holding the team accountable for activity levels and achieving key performance indicators (KPIs)
• Utilize strong product knowledge and CRM expertise, with a preference for Hubspot familiarity
• Compliance: Ensure adherence to regulatory requirements and internal policies within the financial services landscape

Requirements or Skill Sets:

• 5+ years of managing an outbound sales, financial advisor or brokerage team
• 3+ years managing teams greater than 10 people
• Experience working within finance industry 
• Proficiency in sales CRM tools such as Salesforce, Hubspot, or similar platforms
• Demonstrated aggressiveness, analytical prowess, and strong organizational skills
• Startup experience is preferred
• Excellent verbal and written communication skills

Additional Requirements:

• Must be eligible to work in the US - no exceptions
• Must be able to work out of our NYC office

How does Masterworks think about compensation?

The on-target compensation range for this role is $150,000–$190,000, inclusive of both base and variable compensation. Our ranges are very broad to accommodate all types of candidates and encourage growth. Specific compensation offered to a candidate may be dependent on factors such as education, experience, qualifications, and alignment with market data. Exceptional candidates may receive salaries outside of the posted ranges.