Overnight Events Operations Associate

Major Food Group is hiring an Overnight Facilities Associate to join our team at the Seagram Building!

We are seeking a dedicated Overnight Events Facilities Associate to join our team. In this role, you will oversee the load-in and load-out processes for events, ensuring that everything runs smoothly and efficiently. As the primary point of contact for vendors and clients during overnight hours, you will address inquiries and resolve issues to facilitate successful event execution. Your attention to detail and commitment to maintaining an orderly process will be essential in providing a positive experience for all stakeholders.

RESPONSIBLITIES

• Oversee and coordinate all load-in and load-out activities for events during overnight hours, ensuring timely and efficient operations.
• Serve as the main point of contact for vendors and clients, providing information and addressing questions or concerns as they arise.
• Monitor event setups and ensure compliance with safety regulations and venue standards.
• Assist with equipment handling, setup, and teardown as needed, maintaining organization and cleanliness throughout the venue.
• Collaborate with other Facilities team members, General Managers, and the Director of Operations to develop and implement event logistics plans.
• Document and report any issues or incidents during events, ensuring effective communication with relevant team members.
• Ensure that all areas are secure and properly maintained throughout the overnight shifts.
• Provide excellent customer service and support to vendors and clients, enhancing their overall experience.

REQUIREMENTS:

• Shift time: 9PM - 5AM
• High school diploma or equivalent; relevant experience in event management or facilities operations preferred.
• Strong communication skills, both verbal and written, with a customer service-oriented mindset.
• Spanish-speaking abilities are highly preferred for seamless communication with vendors and team members.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Ability to lift and move heavy equipment as necessary.
• Flexible schedule, with availability to work overnight shifts, including weekends and holidays as needed. Weekend flexibility on Friday and Saturday nights is key.
• Conflict Resolution: Strong skills in keeping situations calm and on track, with good de-escalation abilities.
• Positive Attitude: An upbeat, can-do vibe is essential, especially during overnight shifts.
• Professional Appearance:** Conscious of maintaining a sharp look at work.
• G-Suite Experience: Basic familiarity with Gmail, Sheets, etc., to stay organized.
• Team Player: Willing to jump in and support across departments (FOH, Porters, etc.) as needed.
• Leadership: Comfortable guiding and delegating tasks to others.

BENEFITS:

• Competitive Salary
• Medical/Dental/Vision Insurance with Company subsidy
• Growth Opportunities
• Progressive Paid Time Off
• Parental Leave
• Tuition Reimbursement
• Generous Dining Allowance
• Unlimited Referral Program
• TransitChek Discount

Compensation: $25-$28 hourly

Equal Employment Opportunity 

Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.