People & Culture Manager

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview/Summary: The People & Culture Manager oversees and implements human resources activities, delivering services that range from tactical support to strategic partnership. As a member of the Leadership Team for the assigned location or program, this role contributes to strategic direction-setting and operational problem-solving through its areas of P&C expertise. The P&C Manager ensures compliance with organization-wide policies and procedures and leads local labor law compliance efforts. This position reports to the P&C Director, RAI HQ, and is fully remote.

Hiring for this role is contingent upon the receipt of funding.

Major Responsibilities

Provide support and drive progress of key bodies of work within a broad range of people management topics: 

• IRC Way:  model, promote and uphold a culture of values as reflected in our code of conduct, The IRC Way:  Standards for Professional Conduct – Integrity, Service, Accountability, and Equality.

• HR Knowledge: serve as a reliable source of HR policies, practices, and processes in response to employee and/or supervisor requests, ensuring compliance with internal and external standards and applicable labor laws, including state- and city-specific labor law.  Support the development and refinement of key HR lifecycle processes as needed.

• Employee Relations: facilitate resolution of escalated issues related to basic employee welfare needs regarding benefits, payroll, HRIS, Leaves of Absence, and general employee questions. 

• Employee Relations: lead intake, make recommendations, and support resolution of sensitive employee relations matters and workplace investigations. 

• Talent Acquisition:   in conjunction with hiring managers, responsible for overseeing all aspects of recruitment processes including job description development, job postings, review of resumes, interviewing, reference checks, background checks, and job offers.

• Talent Acquisition: provide onboarding of new staff, with the goal to ensure new hire and orientation practices are implemented in accordance with IRC standards.

• Talent Management: participate in core talent activities as relevant and become proficient in delivering select training and development seminars.

• Talent Management: lead the development of a local talent-development strategy and oversee implementation. 

• Employee Exits: monitor and intervene as necessary to ensure IRC standards are met for separation forms, exit paperwork, and exit surveys.

• HR Administration: With the support of the HR Coordinator, oversee the management and maintenance of electronic office personnel records of employees and prepare paperwork with supporting documentation for all Workday transactions to include new hires, staff transfers, supervisory changes, 

• Manage, with the support of the HR Coordinator, the background check procedures for staff and independent contractors, ensuring that the IRC remains compliant with requirements outlined by the Office of Refugee Resettlement, including FBI, CAN and Tier 2 Suitability Determination.

• Other duties as assigned.

Key Working Relationships:

Position reports to: People and Culture Director, RAI HQ, with a dotted-line reporting relationship to the Program Director.

Position manages: HR Coordinator

Working Environment: 

• Fully remote positions.

• May require occasional weekend and/or evening work.

Job Requirements

Education: 

• Bachelor's degree, preferably in Human Resources or Business Administration; or equivalent experience. Master’s degree in Human Resources Management a plus.

Work Experience: 

• Minimum 3 years progressively responsible Human Resources experience.

• PHR or SHRM-CP certification preferred.

• Strong working knowledge of at least one human resources discipline including:  employee relations, compensation and benefits, performance management, learning and development, organizational development, etc.

• Prior experience leading workplace investigations and supporting the resolution of employee relations matters strongly preferred

• Union / Labor Relations experience preferred

• Experience in a large, matrixed organization a plus

Demonstrated Skills and Competencies:

• Foundational knowledge of HR concepts, including Federal & State employment laws

• Excellent written and verbal communication skills. 

• Highly learning agile:  capable to adapt quickly to change and apply new information and skills to work duties. 

• Self-motivated to plan, prioritize and problem solve independently. 

• Ability to build and foster effective and positive working relationship with colleagues and maintain confidentiality to the highest degree.

• Proficient in MS Word, Excel, and PowerPoint; experience in Workday and applicant tracking systems a plus

• Facilitation, Change Management and/or Project Management experience a plus.

• Experience successfully working in a multicultural environment.

Required for Employment:

• Must be cleared and approved by Office of Refugee Resettlement and background check including FBI fingerprints and Child Abuse and Neglect checks required upon hire (initiated by IRC after acceptance of the position).

Compensation: (Pay Rate: $68,000 - $88,000/yr). Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Benefits: IRC offers a comprehensive and competitive benefits package. Highlights include 10 paid sick leave, 10 U.S. holidays, 20-25 generous paid time off based on role and tenure, medical insurance starting at $163/month, dental starting at $6.50/month, and vision starting at $5/month, flexible spending accounts (healthcare, dependent care, and commuter), a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting), disability and life insurance, and an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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