Shape the Future of Finance
Pagaya is building a leading artificial intelligence network to help our partners grow their businesses and better serve their customers.
Pagaya is a global technology company making life-changing financial products and services available to more people nationwide, as it reshapes the financial services ecosystem. By using machine learning, a vast data network and a sophisticated AI-driven approach, Pagaya provides comprehensive consumer credit and residential real estate solutions for its partners, their customers, and investors. Its proprietary API and capital solutions integrate into its network of partners to deliver seamless user experiences and greater access to the mainstream economy. Pagaya has offices in New York and Tel Aviv. For more information, visit pagaya.com.
Let's create better outcomes together!
About the Role
We are seeking a Partner Implementation Lead to drive the successful launch of new commercial partnerships. This role blends program management, product solutions, commercial judgment, and technical fluency. You will be the central orchestrator across internal teams and external partners, ensuring integrations, agreements, and enablement steps are executed seamlessly.
This is a high-visibility role with direct impact on revenue growth, partner satisfaction, and market expansion. The ideal candidate thrives in ambiguity, can move quickly while managing detail, and has a proven ability to lead multiple high-stakes implementations simultaneously.
Responsibilities
- Own the end-to-end partner implementation lifecycle — from signed commercial agreement through technical go-live.
- Drive alignment across Product, Risk, Compliance, Legal, Capital Markets, and senior leadership.
- Translate partner needs into actionable product and technical requirements (e.g., workflow design, data integrations, APIs).
- Build deep understanding of commercial agreements, compliance frameworks (KYC/AML), data sources, and capital markets dependencies.
- Serve as the primary partner contact throughout implementation, building confidence with proactive communication and solutions-oriented problem-solving.
- Ensure internal operational readiness for partner launch by identifying risks early and driving resolution.
- Continuously refine implementation playbooks, tools, and processes to enable scale.
- Report on implementation progress, risks, and KPIs to senior leadership.
Requirements
- 8+ years of experience in program management, solutions engineering, product management, or partner enablement in a high-growth, complex environment.
- Strong commercial acumen; comfortable navigating contracts, pricing terms, and negotiation touchpoints.
- Demonstrated success managing cross-functional initiatives across technical and business teams.
- Technical fluency: familiarity with APIs, data integrations, and system architecture.
- Experience in financial services, fintech, capital markets, or compliance-heavy industries strongly preferred.
- Exceptional judgment, ownership mindset, and ability to make fast, informed decisions.
- Gravitas to influence senior stakeholders and build trust quickly.
The pay ranges for New York-based hires are commensurate with candidate experience.
Pay ranges for candidates working in locations other than New York may differ based on the cost of labor in that location.
Our Team
Pagaya was founded in 2016 by seasoned research, finance, and technology entrepreneurs with our head quarters located in NYC and Tel Aviv.
We move fast and smart, identifying new opportunities and building end-to-end solutions from AI models and unique data sources. Every Pagaya team member is solving new and exciting challenges every day in a culture based on partnership, collaboration, and community.
Join a team of builders who are working every day to enable better outcomes for our partners and their customers.
Our Values
- Continuously Learn- We challenge ourselves for the sake of getting better as individuals, as teams, and as an organization to deliver for our partners.
- Debate and Commit- We respectfully and openly debate to strengthen our ideas and build shared conviction - once we decide, we go all in, together.
- Dream Big and Act- We boldly tackle complex problems, pressure-test solutions in real-time, and adapt with speed and energy.
- Advance Inclusion- We create a world where everyone can win, designing systems that better represent people and generate sustainable value for our employees, partners and investors.
- Be Accountable Together- We proudly own our actions and our results, taking initiative to ensure our work gets over the finish line as a team.
More than just a job
We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support you with benefits programs and perks that allow every Pagayan to do the best work of their life.
Pagaya New York, New York, USA Office
90 Park Ave, New York, NY, United States, 10022
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