People and Workplace Specialist (Temporary Position)

The People & Workplace Specialist is a key member of the People (HR) and Office Management team, responsible for the day-to-day support of core HR processes and the cultivation of an organized, engaging and inclusive office environment at our New York location in the Koreatown / Nomad area.

This position requires the Specialist to work onsite Monday - Friday throughout core business hours, generally 9am - 6pm with breaks. 

The ideal candidate is highly organized and detail-oriented, with a passion for data integrity and providing an exceptional employee experience.

Please note this is a temporary role with an initial 8-10 week period with potential for a permanent placement.

What You'll Achieve

1. Team Member Inquiries and HR Operations Support

• Serve as the first point of contact for employee inquiries by managing the PeopleOps shared email inbox
• Process employee lifecycle changes such as promotions or other position changes, ensuring high data integrity across HR systems (ADP, ChartHop)
• Assist with bi-weekly payroll by summarizing needed adjustments for North America
• Contribute to process improvement by identifying opportunities to streamline workflows, assisting in documentation, and helping to devise and test new processes and systems
• Provide administrative support for other key processes such as offboarding and during the annual performance and compensation cycles
• Support incentive plan administration
• Support ongoing audits and corrections of people data to ensure high data integrity

2. Workplace Experience & Office Management

• Ensure the physical office environment is neat, well-stocked, welcoming, and conducive to productivity and building connections
• Greet team members and visitors to create an inclusive and engaging experience that reflects the GumGum brand
• Act as the primary liaison to building management and all office-related vendors coordinating all work to ensure resolution and/or escalation as needed
• Coordinate with Sales, Marketing, and Employee Experience teams to ensure shared storage in the office is neat, well-utilized, and actively managed
• Handle all company shipping and receiving
• Implement workplace safety or compliance procedures, including the management of office access and security systems and the posting of required in-office notices

3. Meeting & Event Coordination

• Work with the Employee Experience team, support the planning and execution of onsite, remote, and hybrid events and meetings
• Handle event logistics, including budget determination, expense projections, vendor coordination, and catering 
• Support all aspects of in-office event setup, teardown, and cleanup

Skills You'll Bring

• 2 years of experience in supporting HR operations, administrative work, office support, and/or event coordination
• Experience with HRIS systems (ADP, Greenhouse, ChartHop are a plus) and proficiency in Google Suite
• This position requires working in the New York City office five days a week.
• Exceptional attention to detail and a commitment to data integrity
• Strong interpersonal and communication skills, with the ability to interact with all levels of the organization. 
• Ability to handle confidential and highly sensitive information with discretion and professionalism
• Able to research potential solutions and overcome obstacles to get projects to the finish line
• Must be able to lift up to 20+ pounds as needed
• Thrives in an exceptionally fast-paced environment
• Demonstrates orientation to continuous improvement and critical thinking
• Possess a client service approach and focus 
• Strong sense of accountability
• Driven and self motivated
• A proactive and resourceful problem-solver

What We Offer

The reasonable estimated hourly pay for this role is from $32-38/Hour.