HR Operations Specialist

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. 

We're looking for a self-motivated, detail-oriented and resourceful HR Operations expert to join the team! Reporting to the Senior Manager, HR Operations & Experience, you will be responsible for supporting all stages of the employee lifecycle by helping internal HR processes be efficient and successful, and keeping internal data in order. The ideal candidate will be an independent, detail-oriented, creative thinker who can work with internal and external stakeholders to drive best practices. This role will require flexibility and the ability to collaborate across teams and geographical areas, as well as a customer service approach to employee needs.

What You'll Be Doing

• First point of contact for employee inquiries regarding benefits, policies, programs, etc.
• Facilitate onboarding and offboarding processes, collaborating with multiple teams to ensure a smooth transition for joiners and leavers
• Assist with the implementation and management of all HR policies and procedures across the organization
• Collaborate across multiple teams including, Finance, HRBPs, IT, Legal, etc. to implement programs and initiatives that are inclusive and drive positive employee experience
• Drive HR process improvement by gaining an understanding of current processes, evaluating their effectiveness, and making recommendations to improve efficiency and scalability
• Partner with EOR providers to ensure smooth and compliant HR operations, manage employment contracts and amendments, lead end-to-end onboarding for new hires, serve as the primary point of contact for employee inquiries, maintain up-to-date knowledge of benefits and policies across sites, and support ongoing HR projects and initiatives as needed.

Qualifications

• Demonstrated analytical and data management skills along with superior attention to detail and problem-solving abilities - Required 
• Detail-oriented, organized, and able to manage time and multiple projects simultaneously - Required 
• Excellent interpersonal, and communication skills - Required
• 2+ years of experience in an HR operations role in a global organization
• Previous experience working with a PEO  
• Experience with US benefits and leave processes
• HRIS experience
• Experience with US Payroll a plus
• Knowledge of leave of absence administration processes and US state/federal legislation
• Will partner with the experience team on company events

The base salary range for this position is $75,000 - $85,000. This range is applicable to candidates who will perform the job either wholly, or in part, within New York City. Actual salary will be based on qualifications, competencies, and location. If you feel this range is not attractive, we encourage you to let us know through the application process. 

Base salary is just one part of the pay package at Riskified. All full-time regular employees receive a bonus target and are eligible to receive stock-based awards. Also, our value proposition goes way beyond compensation: our perks and benefits package, culture, community, and learning and development programs are just some of the elements we provide to bring value to our employees. We invite you to apply at www.riskified.com to learn more about what we have to offer. 

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us. 

Some of our NYC Benefits & Perks:

• Our NYC team is currently working in a hybrid of remote and in-office for all our team members
• Fully-covered medical, dental, and vision insurance from your first day
• Equity for all employees, 401(k) + matching, commuter benefits
• Catered lunch, fully-stocked kitchen, team events, happy hours, birthday celebrations
• Yoga, pilates, soccer league, wellness classes 
• Wide-ranging opportunities to volunteer and make an impact in local communities 
• Commitment to your professional development with global onboarding, sales bootcamp, skills-based courses, full access to Udemy, lunch & learns 
• Awesome Riskified gifts and swag! 

Reuters: General Atlantic-backed Riskified valued at $4.3 bln in NYSE debut

Fortune Magazine: Riskified named Best Workplaces in New York for 2022

The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer

Globes: Riskified is among Israel’s fastest growing companies 

TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site

CTech: Riskified’s VP HR on Post-COVID Flexible Work Routines

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.