People Success Manager

About Us:

Gynger is the first embedded financing platform built for buyers and sellers of technology. We simplify the end-to-end purchasing process by enabling businesses to pay, finance, and manage all of their technology expenses from one platform. For sellers, we provide an opportunity to extend flexible payment options to their customers while still getting paid upfront.

Last year, Gynger announced its $20 Million Series A funding led by PayPal Ventures and $100 Million debt facility from CIM. Additional world-class investors include Gradient Ventures (Google’s AI-focused venture fund), Velvet Sea Ventures, BAG Ventures, Deciens, Vine Ventures, Upper90, Quiet Capital and m]x[v Capital.

Gynger was founded by serial entrepreneur Mark Ghermezian, the co-founder and founding CEO of Braze, a now ($4B+) publicly traded company. Gynger is revolutionizing how companies buy and sell technology, disrupting a $4.7 trillion dollar industry. To date, Gynger has facilitated thousands of payments for its customers across hundreds of vendors, including AWS, Google Cloud, Okta, Cisco, Salesforce, HubSpot, Oracle, GitHub, Snowflake and Amplitude.

Gynger is on a mission to help companies scale with the technology they love. We are based in NY and are growing at an exceptional rate. If you’re looking for an opportunity to disrupt an industry and leave your mark, Gynger is the company for you.

The Opportunity:

We are looking for a People Operations Administrative Specialist to join our team and support our Chief of Staff and Head of Talent Acquisition in creating a seamless, compliant, and welcoming experience for every Gynger team member. If you thrive in fast-paced environments, love optimizing processes, are highly organized, and are passionate about people, we’d love to hear from you.

This is an exciting opportunity to be the first dedicated People Ops hire at a high growth, category creating startup. This is a highly administrative role where you will gain exposure to the entire company and play a key role in shaping and enhancing People Operations, contributing to the continued growth and success of the company. You will be based out of our NYC offices and will report directly to the Chief of Staff.

In this position you will…

• Payroll and Benefits Administration: Oversee biweekly payroll and benefits (including managing our 401k program), ensuring employees are compensated, enrolled, informed, and supported.
• Business & Payroll Reporting: Ensure compliance with local, state, and federal employment laws and regulations by managing state payroll and business registrations and filings.
• Employee Training: Coordinate, oversee, and maintain employee compliance training and records to support audits and meet regulatory requirements.
• Performance Management: Manage and enhance the annual performance review process, including scheduling, communication, tracking, and identifying improvement opportunities.
• Employee Onboarding & Offboarding: Manage the entire employee lifecycle, from new hire onboarding to smooth and efficient offboarding and exit processes.
• Employee Relations & Engagement: Foster a positive and supportive work environment by serving as a key point of contact for employee inquiries and collaborating on engagement and culture-building initiatives.

You have…

• 3-5 years in a People Ops or similar role, preferably in a start-up environment.
• Familiarity with HR compliance and labor laws across multiple jurisdictions.
• Ideally, an HR designation like PHR or SHRM (but this is not a requirement).
• Proficiency in tools like GSuite, Slack, and HRIS systems. Experience with Ramp, Seamless, or similar platforms is a plus.

We Offer...

• The opportunity to join one of the fastest growing Fintech Series A companies in NYC.

• The ability to revolutionize the B2B SaaS market.

• A tight-knit, collaborative team who are passionate about building startups.

• Competitive salary, equity, flexible PTO, and robust benefits (medical, dental, vision etc.).

• Built-In 2024 and 2025 "Best Places to Work.”

Our Values:

Win Together - Move, grow, and win as a team.

Be Accountable - Be true to yourself, to your team and to your customers.

Stay Curious - Dig deep and always thirst for knowledge.

Listen to Understand - Uncover what is really being communicated.

Go Above & Beyond - Go the extra mile and unlock the thrill of being a pioneer.

We’re focused on building and fostering a diverse, flexible, and inclusive space that allows our team members to thrive. We’re an Equal Opportunity Employer and consider applicants without regard to race, color, national origin, gender, sexual orientation, genetics, age, marital status, veteran status, disability status or any other basis forbidden under federal, state, or local law.