firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians, which focuses on meeting each individual where they are and walking with them side by side as a trusted guide, partner, and first call on their journey to wellness.

firsthand's team members use their lived experience to build trust with these individuals and support them in obtaining socio-economic assistance and in reconnecting to primary and behavioral care. Support like this creates substantial savings for managed care organizations (Medicaid providers) and taxpayers by decreasing inappropriate healthcare utilization. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.

We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun.

The People Partner is a key leader within our market community. You are both a tactical and strategic business partner to our Community team leaders, and a champion for our team of colleagues. This role is primarily focused on fostering an excellent culture and in strengthening employee relations. Our People Partners If you’re looking for a front row seat to the growth of a company from the ground up in one of its most critical functions, we’d love to meet you.

While this role is remote-based, we are looking for the People Partner to work from one of the following metropolitan areas (and be in close proximity to a major airport for up to 40% travel):

• Denver, CO
• Salt Lake City, UT
• Seattle, WA
• Tacoma, WA

As a People Partner for our Community teams, you will:

• Collaborate closely with our Community team leaders to support our inclusive, supportive and employee-focused culture
• Be responsible for leading and completing employee relation investigations within your client groups
• Partner with internal teams to create thoughtful, clear communications and training materials in support of our People programs, building connection between our programs and firsthand values
• Support our teams with payroll and benefits administration and questions 

You will be a good fit if you:

• Have three (3) or more years in a HR Business Partner, HR Manager, or similar capacity
• Have three (3) or more years employee relations experience
• Excel in working with a variety of people and on different challenges every day!
• Are able and willing to travel domestically up to 40% of the time
• Have a deep care for creating change in the world by building more inclusive, equitable and diverse organizations
• Experience in designing and supporting a variety of employee programs within an organization; strong prioritization skills
• Demonstrated expertise in leading without authority
• Are based in MT or PT timezones

You also:

• Thrive on feedback, and enjoy collaborating with and influencing colleagues and leaders
• Are happy working in a fluid, sometimes ambiguous, and rapidly changing environment
• Are comfortable moving forward with imperfect information. You are proactive and don’t let the pursuit of perfect get in the way of getting work done
• Have experience in tools including Slack, Google Suite and other tools that support asynchronous work is not required but is a strong plus

Benefits 

For full-time employees, our compensation package includes base, equity and a bonus potential.Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, flexible vacation, and a supportive and inclusive culture.

Unfortunately, we are not able to offer sponsorship at this time.

Vaccination Policy

Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law.

New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed.