People Success Partner

At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it.

Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year.

Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.

Ramp is hiring a People Success Partner, who will specifically support our Product, Engineering, Design, and Data teams! Reporting to our PEDD Pod Lead, your mission will be to enable our organizations to be as successful and impactful as possible. You will work as a trusted thought partner with leadership to design and implement strategies, policies, and programs that ensure every department head, team manager, and individual contributor can do their best work.

Your scope will be varied and highly impactful, and both strategic and operational (no task is too big or too small for you). It will include: advising on org design, performance and change management, and employee relations issues; creating and implementing scaled processes to enhance our manager training and talent development programs; and designing and executing on company-wide processes within your organization (including year-end performance reviews and bi-annual engagement surveys).

The perfect candidate will have a deep passion for People Success and be able to marry a knowledge of best practices in the People space with a critical eye that uses first principles to design strategies that are best for Ramp, its various departments, and its people. Our ideal hire is excited to serve as an early member of the People Success team and thrives when asked to identify and act on the highest-impact projects in an ambiguous environment, whatever they may be.

This role is based in our New York office in Flatiron. We default to being in the office three times a week.

• Build deep partnerships with department heads, serving as their chief advisor on talent development, organizational design, and performance management questions

• Coach managers of all levels to successfully performance manage, provide best-in-class feedback and coaching to their reports, and inspire their teams with productive meetings and offsites

• Provide counsel and guidance on complex employee relations situations

• Partner with People Programs, People Operations, and Total Rewards to craft and execute large-scale People programs, including enhancing new employee onboarding, engagement surveys, post-survey action plans, and year-end performance reviews (including facilitating calibration and training sessions)

• Use data to proactively uncover insights into people trends and propose and implement action plans to enhance our employee experience and engagement

• Design career pathways that enable Ramp to attract and retain top talent

• Own the roll-out and implementation of your work – no task is too big or too small for you

• 5+ years of experience in the HR/People space or as a business unit manager (with at least 2 years as a People Partner)

• Excellent coaching and consulting skills with clients across experience levels (from VPs to first-time managers)

• No task too big or too small mentality – you’re energized by owning impactful workstreams, both large and small, in an ambiguous environment

• Knack for using qualitative and quantitative data to distill insights, prioritize among competing initiatives, and design high-impact programs to achieve desired goals

• High IQ and EQ: you have a lot of intellectual horsepower and the ability to earn trust among leaders through perceptiveness, authenticity, and empathy

• A strong understanding of employment law and employee relations is preferred, but a strong desire and ability to learn can make up for a lack of experience in this area

• Top-notch written and interpersonal communication skills

• Desire to work with other hardworking and supportive coworkers

• 100% medical, dental & vision insurance coverage for you

  • Partially covered for your dependents

  • One Medical annual membership

• 401k (including employer match on contributions made while employed by Ramp)

• Flexible PTO

• Fertility HRA (up to $10,000 per year)

• Parental Leave

• Pet insurance

• Centralized home-office equipment ordering for all employees

• Health and Wellness stipend

• In-office perks: lunch, snacks, drinks, and more

• Budget for intra-office travel

• Relocation support to NYC or SF (as needed)

If you are being referred for the role, please contact that person to apply on your behalf.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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