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Leads a Wells Fargo branch team, driving customer acquisition, relationship growth, deposits, lending, credit card, and investment performance. Responsibilities include hiring, coaching, performance management, customer education, partner collaboration, digital banking adoption, operational risk management, compliance, and issue resolution. The manager balances sales growth with customer protection and operational soundness while completing the Branch Manager Readiness Program before placement.
Fintech • Financial Services
Build customer relationships through in-branch conversations and proactive outreach. Identify financial needs, recommend banking products and digital tools, support account openings, service requests, credit applications, and cash transactions, and refer customers to specialists. Maintain compliant service, follow risk controls, use banking technology, collaborate with branch teammates, and work schedules that include Saturdays. Spanish and English bilingual proficiency and SAFE registration are required.
Fintech • Financial Services
Leads a Wells Fargo branch team, driving customer acquisition, relationship growth, sales performance, coaching, talent development, operational excellence, and risk management. The manager identifies customer financial needs, coordinates with wealth, business banking, and home lending partners, promotes digital banking, analyzes performance, and takes action to improve productivity and compliance. The role requires completion of a Branch Manager Readiness Program unless the employee is already a Wells Fargo branch manager.
Top Skills:
Digital Banking
About the Company
At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.
Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.
About the Role
We are in search of a Senior Platform Engineer who is not only enthusiastic about designing, developing, and deploying robust platform solutions but also committed to ensuring the reliability, scalability, and security of our system. Your contributions will be foundational in driving Flow towards achieving its goals and making a huge impact on the productivity of our product engineering team.
At Flow, our mission is to utilize cutting-edge technology to enhance decision-making processes across the organization. As innovators in our domain, we aim to not only keep pace with the rapidly changing landscape of platform engineering but to be at the forefront of its evolution.
We believe employees are better together. Every position at Flow has an onsite or in-office requirement.
Responsibilities
- Identify and build AI-powered capabilities into Flow's platform, from intelligent automation in building operations to personalized resident experiences.
- Use AI-assisted development tools (e.g., Cursor, Claude Code) as part of your daily workflow to accelerate development, improve code quality, and push the boundaries of what a small team can ship.
- Collaborate with product and engineering teams to define clear requirements and translate them into software solutions
- Core contributor to implementing foundational infrastructure, tooling and automation that is scalable, reliable, and secure
- Elevate site reliability engineering best practices while collaborating with back-end developers
- Develop service-level tooling to enhance productionization, data migrations, system hardening, and related initiatives
- Manage and optimize a multi-region environment
- Be available for on-call activities for infrastructure and services
Ideal Background:
- A minimum 10 years in software engineering, site reliability engineering, or platform engineering
- Fluency with AI-assisted development tools and a strong point of view on how AI changes the way software gets built. You're already using these tools daily, not just experimenting.
- Ability to design, implement and maintain the tools and systems that support service reliability, monitoring, and alerting
- Deep understanding of the principles of ensuring high availability, fault tolerance, and efficiency in distributed systems
- Experience with Infrastructure as Code (IaC): Proficiency with Terraform
- Experience with Kubernetes
- Experience administering cloud-based infrastructure (GCP preferred)
- Experience troubleshooting production issues related to cloud infrastructure, configuration, monitoring, deployments, continuous integration and delivery
- A keen ability to balance elegant design with pragmatic tradeoffs, prioritizing continuous delivery of business value
- Ability to quickly learn and adapt to new skillsets
- Experience building software in fast-moving startup environments
- Participate in incident response and post-mortems to identify and address systemic issues.
Benefits
• Comprehensive Benefits Package (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings
Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.
Flow New York, New York, USA Office
New York, NY, United States
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
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- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
