Lead operational excellence and performance analysis for CFC USA underwriting, optimizing processes and supporting strategic initiatives.
This is a significant leadership role supporting the CFC USA Leadership team. The purpose of the role is to combine portfolio strategy and performance oversight with day-to-day operational excellence across CFC USA underwriting operations. You will analyse underwriting performance, loss ratios, profitability and operational KPIs to identify opportunities to optimise pricing, business mix, coverage and process effectiveness.
About the role
Working closely with colleagues in the US and UK business units, you will help embed efficient, compliant and well-governed operational practices that enable high-quality underwriting outcomes. You will act as a custodian for strategic initiatives (including digital trading, data analytics, AI and automation), ensuring that change is delivered in a controlled way, processes are clearly documented, and governance and audit readiness are maintained as CFC USA continues to scale.
About you
You have strong experience in underwriting operations within the US insurance market, with a clear understanding of end‑to‑end commercial underwriting processes. You’re comfortable managing portfolio performance, interpreting complex data, and turning insight into recommendations that improve profitability and underwriting outcomes.
About
CFC is a specialist insurance provider, pioneering emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today's most critical business risk.Headquartered in London with offices in New York, Melbourne, Sydney, Austin, Madrid, Brussels and Brisbane, CFC has over 1100 staff and is trusted by more than 100,000 businesses across 90 countries.At CFC, insurance isn't just about underwriting. From data science to software development, and digital marketing design, we've got something for everyone. We're passionate about pushing boundaries, thinking differently and building the insurance company of the future.CFC is committed to the principles of equal opportunities and creating an environment in which all individuals are always treated with dignity and respect. We encourage a diverse corporate culture of openness and appreciation to create an environment in which your talent can be developed in the best possible way. Should you require any reasonable adjustments at any stage of the recruitment process please let us know.
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