Principal Product Manager, AI Experiences - Central AI

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Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Your future team and role
The Central AI team's vision is to accelerate AI innovation across Atlassian by building the core infrastructure, key capabilities and experiences. The Central AI team is building some core AI experiences, especially in the conversational AI space that leverage Atlassian's key strength - the understanding of our customers' work and the different connections. We are in very early stages of building these experiences. We expect a lot of exploration, experimentation, validation of hypotheses through customer research to figure out the right solutions i.e. AI experiences for the problems our customers are facing. Once this initial problem-solution fit is established, we'd then take these products to a larger set of customers working with cross-functional teams for go to market narratives, pricing, packing, support enablement and so on.
As the Principal Product Manager for this area, you will initially focus on 'building the right thing' i.e. figure out what are these key experiences that'll solve customer problems. Then focus on 'building the thing right' i.e. how we build those for a larger customer base across different touch points with the right polish and finesse, how they in fit with the larger product portfolio and how we take them to market. Basically, lead through the entire cycle covering conception, validation, launch and scale. This is awesome opportunity to not only do something ground-breaking from scratch, but also play a vital role in shaping the evolution of AI at Atlassian and in the industry. You will report to the Group Product Manger for Central AI in this role
What you'll do

  • Take existing ideas and concepts AI experiences or come up with new ones around, flesh them out and figure out the problem-solution fit through exploration, experimentation and validation with customers.
  • Move fast to validate the beliefs and hypotheses by working closely with design and engineering internally and with customers externally. You have a keen eye for capturing key insights from customers, read signals from movements in the market and use them to make directionally correct decisions to progress faster.
  • Work with broader cross-functional teams on go to market, pricing and packaging, customer support to take these offerings to the market.
  • You will build relationships and work very closely with other Product Managers and teams across Atlassian to identify opportunities for collaboration, influence where needed and accelerate bringing new AI experiences to market.

Your background:

  • 8+ years of Product Management experience. You have strong recent experience in shipping AI products with heavy UX focus in the Enterprise SaaS space. Experience of shipping conversational AI products would be a huge plus.
  • You have a deep commitment to user experience and delight, with an strong understanding of what exceptional UX entails. You are able to demonstrate this through the products you have shipped in the AI space.
  • You have a strong experimentation mindset and have an experience of figuring the right solution and approach through iterative experimentation and learning. Experience of working in growth and/or experience of shipping 0-1 stage product would be a huge plus.
  • You are able to make strong progress at a fast pace and carry others along with you in an environment with lot of ambiguities, multiple opinionated stakeholders in a space that's moving quite fast externally as well. You have clear beliefs and hypotheses, you are able articulate them well, paint a good picture of what success looks like and rally people around it.
  • Excellent communication and stakeholder management skills, with the ability to convey complex ideas to both technical and non-technical stakeholders. You can engage with ease with your direct team members, cross-functional stakeholders as well as with execs.

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $190,400 - $253,800
Zone B: $171,400 - $228,500
Zone C: $158,000 - $210,700
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
To learn more about our culture and hiring process, visit .

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What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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