Product Designer

📍 New York City (NY)

🏢 Hybrid

⌚ Full-time

M7 Health is the AI-powered workforce operations platform for healthcare, designed for the realities of clinical staffing and scheduling. We use AI to help organizations forecast demand, auto-balance schedules, and deploy the right person to fill every shift before resorting to premium labor spend. The result: health systems reduce overtime, cut contract labor costs, and give clinical leaders time back to focus on care. Built with the earned wisdom of nurses, M7 serves tens of thousands of healthcare professionals daily and activated over 100 net new hospitals across 29 states, last year alone.

M7 recently raised a $10M Series A, backed by Threshold and First Round Capital, and we're building the team to match our ambition.

Our scheduling and staffing platform is the heartbeat of M7. It’s where cutting-edge workforce intelligence, predictive analytics, and AI-powered workflows converge to directly shape how thousands of nurses experience their day-to-day work.

As an M7 Product Designer, you’ll play a central role in translating complex data and workflows into intuitive, delightful experiences that help hospitals better care for their teams and patients. You’ll work from concept to execution — collaborating across product, engineering, and customer operations — to craft elegant, human-centered designs that make M7’s technology approachable, powerful, and trustworthy.

• Design for impact. Translate user insights, analytics, and AI capabilities into clear, meaningful product experiences that increase nurse satisfaction, streamline staffing, and empower healthcare leaders.
• Shape product vision. Partner with our co-founders, product managers, engineers, and customer team to define problems, explore opportunities, and design experiences that drive measurable outcomes.
• Lead UX research. Conduct interviews, usability tests, and real-world workflow observations to deeply understand user needs — synthesizing insights into actionable direction for product and design.
• Simplify complexity. Take deeply complex workflows — from staffing optimization to shift management — and create clarity through thoughtful interaction and visual design.
• Champion the nurse’s experience. Stay close to nurses and nursing leadership through ongoing research, shadowing, and feedback loops — translating what you learn into designs that make complex healthcare work feel simple and humane.
• Elevate quality and consistency. Evolve and expand M7’s design system, ensuring our product feels cohesive, intuitive, and scalable as we grow.
• Prototype, test, iterate. Explore ideas quickly through sketches, wireframes, and interactive prototypes — validating solutions with users and data.

• Have 4+ years of experience designing digital products (preferably in an enterprise software context) and 1+ years of experience at an early-stage startup
• Love untangling complex systems and making them simple, intuitive, and elegant.
• You thrive in fast-evolving environments, taking ownership when faced with ambiguity and turning open-ended challenges into clear, actionable plans.
• Seek clarity through collaboration — and enjoy co-creating solutions with engineers, PMs, operations, and end users.
• Enjoy conducting UX research — from customer interviews to usability testing — and using insights to guide and validate design decisions.
• Care deeply about usability and accessibility, especially in high-stakes, real-world environments like healthcare.
• Get energy from designing for impact — where thoughtful interfaces can make someone’s workday easier or more meaningful.
• Are excited by the potential of AI and data-driven design to reshape how people work.
• Have a portfolio that demonstrates your process, craft, and ability to ship impactful work.

We believe a regular cadence of in-person collaboration accelerates learning, reinforces team culture, and drives efficiency for early-stage companies. In this spirit, we work in a hybrid structure, working two days per week in our Manhattan office.

This role offers industry-competitive compensation, including cash compensation, equity, and healthcare benefits.

At M7 Health, we aim to foster a workplace free from discrimination. We believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our people and a better product for our clients. M7 Health is an equal-opportunity employer and encourages all applicants from every background and life experience to apply.