Design the D2C member experience end-to-end: marketing site, signup/onboarding, member portal and in-product flows. Partner with PMs, engineers, and clinical SMEs, run user research and design reviews, build scalable components and patterns, and collaborate with brand and marketing.
About Fabric Health
About the Role
What You'll Do
Why You Might Be a Good Fit
This Might Not Be The Right Fit If...
Your Qualifications
Bonus Points
The national pay range for this role is $90,000.00 – $110,000.00 per year. Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. Certain roles may also be eligible for additional compensation, including a comprehensive benefits package such as medical, dental, vision, unlimited PTO, and a 401(k) plan, stock options and bonuses. If your compensation requirement is greater than our posted range, please still consider applying; a determination can be made based on unique qualifications. Expected compensation ranges for this role may change over time.At Fabric, we believe that a diverse workforce is essential to our success. We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. We actively encourage individuals from all backgrounds to apply.
Recruitment Fraud Alert: Protect Yourself
At Fabric Health, we are powering boundless care by solving healthcare’s biggest challenge: clinical capacity. We aren’t here to disrupt healthcare; we’re here to fix it. We unify the care journey from intake to treatment, using intelligent automation to remove administrative burdens and make care delivery 2-10x more efficient. Our technology empowers clinicians to move faster and focus on what matters most: the patient.
We are a mission-driven team of brilliant minds trusted by leading organizations including Intermountain Health, OSF HealthCare, SSM Health, and MUSC Health. Our vision is backed by premier investors such as Thrive Capital, GV (Google Ventures), General Catalyst, and Salesforce Ventures. We move quickly for good reason, listen deeply to solve big challenges, and build products with the same care and quality we’d want for our own loved ones.
Learn more: About Us | News & Press | LinkedIn | Careers
Fabric is rebuilding how people access and navigate healthcare. We are looking for a Product Designer to shape the experience members rely on when it matters most – from their first interaction with Fabric through the care journeys they return to again and again. You will be the design partner for the member side of our product. You will work with product, engineering, and clinical teams to translate complex healthcare workflows into experiences that feel intuitive and easy-to-use.
This is a mid-level role with broad design ownership. You will take on significant scope as the design partner for key areas of the D2C journey. We are looking for someone with 3-6 years of product design experience who is eager to drive impact across the member experience and grow into a senior designer over time.
What You'll Do
As a Product Designer for our D2C experience, you will be the primary design contributor for how members interact with Fabric across key touchpoints. Your primary responsibilities will include:
- Lead the design of key parts of the D2C member experience: marketing site, signup and onboarding, member portal, in-product flows.
- Partner with product managers, engineers, and clinical SMEs to translate complex care workflows into intuitive user experiences.
- Conduct user research where it matters and bring evidence to design decisions.
- Build and maintain the components and patterns that scale across the member experience.
- Run design reviews. Give and receive feedback that makes the work stronger.
- Partner with brand and marketing on the consumer expression of Fabric across acquisition channels.
Why You Might Be a Good Fit
- You have 3-6 years of product design experience with shipped consumer-facing work.
- You have strong product thinking. You do not just make things look right, you make them work right.
- You are comfortable with ambiguity. You can move from problem to wireframe to prototype to ship.
- You are curious about healthcare and willing to learn the domain deeply.
- You have strong craft in Figma and a portfolio that shows your range across both flows and visual quality.
- You use AI tools as a natural part of your design process – whether that is Figma Make, Claude, or other tools that help you move faster and think more broadly.
- You can present work to engineers, PMs, and executives and adapt your communication to each audience.
This Might Not Be The Right Fit If...
- You are a pure visual designer or pure brand designer. This role requires product design depth.
- You need a tightly scoped brief. You will be defining problems, not just executing on them.
- You have 7+ years of experience. You will be miscast at this level and comp band.
- You are looking for a senior-only seat with no IC craft expectations.
Your Qualifications
- 3-6 years of product design experience with shipped consumer-facing work.
- Strong portfolio demonstrating end-to-end product design: flows, components, interactions, and visual quality.
- Hands-on experience contributing to a design system, building and maintaining components, documenting patters, and thinking about scale.
- Mastery of Figma and modern design tooling, including AI-powered features.
- Comfort using AI tools such as Claude, Cursor, Claude Code, or similar to accelerate prototyping, drafting, and workflow.
- Strong communicator who can present work to engineers, PMs, and executives.
- Conducts user research independently (e.g., interviews, usability tests, and concept validation), and uses findings to drive design decisions.
Bonus Points
- Healthcare, fintech, or other regulated consumer experience.
- Mobile design depth (iOS / Android patterns).
- Design system contribution or ownership.
- Front-end implementation familiarity, including using AI coding tools to prototype in code.
- Brand and marketing design experience.
The national pay range for this role is $90,000.00 – $110,000.00 per year. Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. Certain roles may also be eligible for additional compensation, including a comprehensive benefits package such as medical, dental, vision, unlimited PTO, and a 401(k) plan, stock options and bonuses. If your compensation requirement is greater than our posted range, please still consider applying; a determination can be made based on unique qualifications. Expected compensation ranges for this role may change over time.At Fabric, we believe that a diverse workforce is essential to our success. We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. We actively encourage individuals from all backgrounds to apply.
Fabric Health is aware of scammers attempting to impersonate employers. To ensure that any recruiting contact you receive is legitimate, please adhere to the following:
- Verify the Domain: Official recruitment emails will only come from addresses ending in @fabrichealth.com or @gem.com. No other domain names are legitimate.
- Official Interview Tools: We use Gem for our recruitment process and Google Meet for all video interviews. Google Meet is always the platform used for your first interview; you will never be sent a Zoom link to set up or conduct an initial interview. All interviews are conducted via video unless specifically stated by our team as an audio call. We never conduct interviews via chat, social media, Skype, or WhatsApp.
- Zoom Usage: Zoom is utilized only for specific meetings set directly by our team for purposes outside of the standard interview process (e.g., coordination or onboarding discussions). It is never the first link you will receive from us.
- Authorized Contact & Texting: Fabric will only contact you if you have submitted an application or if you are connected to a current employee who shared your information with us. We will only send text messages if you have provided explicit authorization and consent, either through your application or while communicating directly with our team. If you have not explicitly authorized us to reach out, treat any SMS or unsolicited outreach as fraudulent and do not respond.
- Sensitive Data: We will never ask you for sensitive personal or financial documents (ID, banking info, SSN) during the application, interview, or candidacy stages. All sensitive data is handled through secure internal systems post-offer.
- Verify the Team: You can reference LinkedIn to verify members of our recruiting team; however, please remain vigilant as scammers may create fraudulent profiles. Always cross-reference the sender's email domain with our official @fabrichealth.com address.
If you question the validity of a contact or receive a suspicious message, do not click any links. Report the issue immediately to [email protected].
Please note: The security inbox is for reporting fraudulent activity only. Do not email this address for application status updates or to share application materials, as these will not be reviewed. Applications are only accepted and reviewed if submitted through our official application portal, and no application status information will be provided via the security email.
Fabric Health New York, New York, USA Office
New York, NY, United States, 10011
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