Are you looking for an opportunity to make an impact and shape the future of the commercial real estate (CRE) industry?
The Product Manager, AI will help shape and scale Berkadia’s standalone AI application into an enterprise platform that enables business units to design, configure, and deploy secure, governed AI-enabled workflows.
This role will partner closely with business subject-matter experts, engineering, data, machine learning, and enterprise technology teams to translate business needs into scalable AI product capabilities. The Product Manager will help establish the reusable platform components, tools, workflows, guardrails, data-access patterns, and user experiences that empower business teams to self-serve within a controlled framework.
The ideal candidate combines strong product-management discipline with technical fluency in generative AI, large language models (LLMs), agentic systems, enterprise integrations, and software delivery. They can communicate effectively with both technical teams and business stakeholders, understand the lifecycle of AI-enabled products, and guide the delivery of practical solutions that improve Berkadia’s investment sales, mortgage banking, loan servicing, and corporate workflows.
Innovation meets excellence at Berkadia, where we give you the space you need to create and allow your ideas to flourish. We are leading the evolution of CRE, and can't do that without innovators who are driven by curiosity and are willing to challenge the status quo as they chart their career path – and Berkadia's future. Be Part of Building the Next. Be Berkadia.
We Innovate to shape the future of CRE, so in this role you will:
Responsibilities:
- Champion and reinforce the vision, strategy, and roadmap, and operating model for an enterprise AI platform.
- Strong analytical and problem-solving skills, with the ability to synthesize business, technical, user, and operational inputs into clear product decisions.
- Demonstrated experience managing a software product in an enterprise environment from discovery through release and ongoing iteration.
- Experience as a Product Manager for AI-enabled, generative AI, LLM-based, machine-learning, or agentic products.
- Working knowledge of generative AI application patterns and secure enterprise integration, including prompt engineering, retrieval-augmented generation, tool calling, workflow orchestration, model evaluation, agentic systems, APIs, tool frameworks, and governed access to enterprise data and systems.
- Experience partnering with data scientists, machine-learning engineers, software engineers, solution architects, and business subject-matter experts.
- Familiarity with both traditional machine-learning concepts and modern LLM-based product development is preferred.
- Strong understanding of SDLC and Agile methodologies, including backlog management, iterative delivery, release planning, and cross-functional collaboration.
- Ability to work effectively in a fast-moving environment with ambiguity, competing priorities, and evolving AI technologies.
- Strong written, verbal, facilitation, and stakeholder-management skills.
We Stand for Excellence, so to achieve success in this role you should have:
Requirements:
- Bachelor’s degree or equivalent practical experience.
- 5+ years of product-management experience, including responsibility for delivering software products in an enterprise environment.
- 2+ years of experience working on AI-specific products or capabilities, such as generative AI applications, LLM-enabled products, AI agents, machine-learning products, or intelligent workflow automation.
- Prior hands-on technical experience in software engineering, data, analytics, machine learning, AI application development, or a related technical field is strongly preferred.
- Experience working with internal enterprise users and translating complex business processes into scalable digital-product experiences.
- Experience supporting products that integrate with CRM, workflow, data, or other enterprise platforms is preferred.
We believe People Matter, so we offer benefits that go beyond:
- Monthly paid volunteer hours and donation matching to benefit our communities
- Employee Resource Groups that help you grow with us
- Fertility and family planning services
- Up to 12-weeks of fully paid parental leave
- Mental health care, including free counseling sessions:
- We'll help fund your learning journey with generous tuition reimbursement
- Pet insurance discounts
- And more!
Be Part of Building the Next. Be Berkadia.
#LI-HG1 #LI-HYBRID
Berkadia, as an equal opportunity employer, celebrates our employees’ unique differences, which we believe drives personal and company-wide innovation and creates a people-first culture where your career can take the long view. To achieve these goals, we are committed to the full inclusion of all qualified individuals, without regard to race, religion, age, color, national origin, gender, sexual orientation, gender identity or expression, marital status, domestic partner status, military and veteran status, disability, pregnancy, parental status, genetic information, political affiliation, or any other status protected by federal, state and local laws.
In keeping with our commitment, Berkadia takes the necessary steps to provide a workplace free from harassment and discrimination, as well as access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation to take part in the interview process, please contact [email protected].
You have rights under Federal and State employment laws. No question in this Application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law. If you apply for this role, you are acknowledging Berkadia's Application Policy and Berkadia's Privacy Policy. Please click the following links for more information about: EEOC, Employee Rights under the FMLA, EPPA.
Berkadia New York, New York, USA Office
521 Fifth Avenue, New York, NY, United States
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