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Fluidstack

Product Manager, Managed Services

Reposted 20 Days Ago
In-Office
New York, NY, USA
180K-250K Annually
Senior level
In-Office
New York, NY, USA
180K-250K Annually
Senior level
As a Product Manager, you'll oversee managed services, shaping the product vision for Kubernetes and SLURM offerings, collaborating with engineering and operations teams, and optimizing workloads for enterprise clients.
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About Fluidstack

At Fluidstack, we build the compute, data centers, and power that will fuel artificial superintelligence. We supply GWs of compute capabilities to the world’s biggest AI Labs at industry-defining speeds.

Our team is small, fast, and obsessed with quality. We own outcomes end-to-end, challenge assumptions, and treat our customers' problems as our own. No task is beneath anyone here.

There are a few thousand people who will shape the trajectory of superintelligence. Come and be one of them.

About the Role

We're hiring a Product Manager to own our managed services portfolio, including SLURM and Kubernetes control planes. You'll define the product vision and roadmap for how enterprises deploy, manage, and scale workloads on Fluidstack's infrastructure—from initial cluster provisioning through lifecycle management, observability, and optimization. This role sits at the intersection of infrastructure, developer experience, and operational excellence, working closely with engineering, datacenter operations, and customer-facing teams to build control plane capabilities that scale to 100k+ GPU megaclusters.

What you'll do
  • Own the product roadmap for managed SLURM and Kubernetes offerings, including control plane architecture, autoscaling, multi-tenancy, and cluster lifecycle management

  • Define requirements for control plane performance, reliability, and availability—including API rate limits, etcd scaling, provisioning tiers, and failure recovery mechanisms

  • Work with engineering to design automated provisioning workflows, health monitoring systems, and node lifecycle controllers that minimize cluster downtime and maximize GPU utilization

  • Partner with datacenter and networking teams to ensure control plane infrastructure scales seamlessly across geographic regions and supports hybrid deployment models

  • Drive decisions on when to build vs. integrate with ecosystem tools (Rancher, OpenShift, Slurm accounting, workload orchestrators) based on customer requirements and competitive positioning

  • Define metrics and SLAs for control plane uptime, API performance, scheduler throughput, and pod/job launch latency

  • Conduct customer discovery to understand pain points around cluster management, job queueing, resource allocation, and multi-cluster orchestration

  • Create product documentation, deployment guides, and reference architectures for enterprise customers running large-scale AI training and inference workloads

  • Analyze competitive offerings from AWS EKS, Google GKE, DigitalOcean DOKS, and specialized HPC providers to inform feature prioritization and pricing strategy

About you
  • 5+ years product management experience with at least 3 years focused on infrastructure, platform, or cloud services

  • Deep technical understanding of Kubernetes control plane architecture (kube-apiserver, etcd, scheduler, controller-manager) and SLURM job scheduling

  • Experience building or managing infrastructure products that serve technical users (platform engineers, ML engineers, researchers)

  • Track record of shipping features that improved cluster reliability, reduced time-to-deployment, or increased resource efficiency at scale

  • Strong grasp of distributed systems concepts: consensus protocols, failure modes, backpressure handling, and operational complexity tradeoffs

  • Familiarity with GPU workload patterns (multi-node training, inference serving, batch processing) and how control plane design affects performance

  • Ability to synthesize customer feedback, operational data, and competitive intelligence into clear product requirements and technical specifications

  • Experience working with engineering teams to debug production incidents, analyze root causes, and translate findings into product improvements

  • Comfortable navigating ambiguity and making pragmatic tradeoffs between feature completeness, time-to-market, and technical debt

  • Bonus: Experience with HPC schedulers (LSF, PBS, Grid Engine), cloud-native storage (Ceph, Lustre), or datacenter automation

Compensation

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings. Our compensation package includes base salary, equity, benefits, and for applicable roles, commissions plans. Our cash compensation range for this role is $180,000-$250,000. Final offers vary based on geography, candidate experience, relevant credentials, and other factors. Outstanding candidates may be eligible for adjusted terms plus meaningful equity.

We are committed to pay equity and transparency.

Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

You will receive a confirmation email once your application has successfully been accepted. If there is an error with your submission and you did not receive a confirmation email, please email [email protected] with your resume/CV, the role you've applied for, and the date you submitted your application-- someone from our recruiting team will be in touch.

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