Product Owner, Disability Migrations ART

Description and Requirements
The Team You Will Join
Join the nation's largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife's Group Benefits team, you'll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today's employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most.
The Opportunity
The Product Owner, Disability Migrations ART is responsible for delivering successful migration of disability reporting and claims capabilities from legacy systems to MetLife's Catalyst platform within U.S. Group Benefits. Guided by our purpose- always with you building a more confident future -this role plays a key part in ensuring seamless customer transitions and improved digital experiences.
In this role, you will partner closely with business stakeholders, claims operations, and technology teams to define requirements, support multiple concurrent customer migrations, and ensure solutions are delivered effectively. You will also work directly with customers to validate requirements, support testing, and ensure successful implementation and post-migration outcomes.
Key Responsibilities

• Lead backlog refinement and create features and user stories to support migration and future enhancements
• Oversee team priorities and ensure alignment with business goals across multiple agile teams
• Coordinate cross-functional collaboration with legacy system teams, Catalyst teams, operations, and customer-facing teams
• Manage multiple customer migrations simultaneously, including testing, validation, and stakeholder sign-off
• Develop requirements, identify risks, and plan solutions to ensure successful migration and customer experience

Required Qualifications

• 2+ years of experience or knowledge in Agile delivery methodologies , including backlog refinement and sprint execution
• 5+ years of experience with data and/or reporting tools , using tools such as Excel or Power BI to support analysis and decision-making
• 10+ years of total experience in technology delivery, insurance claims management, or customer relationship management
• Excellent communication skills, with the ability to collaborate across technical teams, business stakeholders, and customers
• Strong problem-solving and organizational skills, with the ability to manage multiple priorities and complex initiatives
• Experience leveraging AI-enabled tools or automation to support data analysis, improve workflows, and enhance decision-making

Preferred Qualifications

• 5+ years of experience in Agile delivery environments
• Experience as a Product Owner, including writing and refining features and user stories
• Experience with reporting tools such as Cognos or similar platforms
• Familiarity with insurance, disability products, or claims management systems (e.g., Fineos)
• Experience supporting customer-facing implementations, migrations, or testing efforts

The expected salary range for this position is $98,000 - $115,000 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.