Own the AI use-case backlog and prioritize agent-assist scale-out. Translate business intent into Epics, Features, and User Stories with explicit acceptance criteria in Azure DevOps. Run sprint planning, refinement, reviews, and demos on a fast-paced AI-infused agile cadence. Leverage AI tooling to draft requirements, generate stories, and author acceptance criteria. Coordinate with stakeholders and transformation advisors to meet call reduction, AHT, and deflection targets.
- Own the AI use-case backlog for the pod, starting with the servicing agent-assist scale-out and prioritizing additional items from the backlog of AI pilots.
- Partner with internal Product Owner and PSL leadership team to define call reduction, AHT (average handle time), and deflection targets — cited the early benchmark of "90 seconds to 14 seconds" agent lookup time and signaled this is where ROI must be proven.
- Translate business intent into Epics, Features, and User Stories in Azure DevOps (ADO), the SOW-mandated system of record, with explicit Acceptance Criteria.
- Run sprint planning, refinement, sprint reviews, and demos in line with Photon's AI-infused agile cadence (1–2 week sprints, working toward 2-day sprints as the team matures).
- Operate as a "Vibe PO" — leveraging AI tooling for requirements drafting, story generation, and acceptance criteria authoring.
- Coordinate with the transformation advisor on ways-of-working alignment.
Compensation, Benefits and Duration
Minimum Compensation: USD 60,000
Maximum Compensation: USD 210,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post
Photon New York, New York, USA Office
New York, United States
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Leads strategy, roadmap, investment, and execution for horizontal AI capabilities, shared AI platforms, and AI-native cybersecurity products. Translates AI research into reliable, secure, scalable customer solutions; drives adoption across product teams; establishes launch and autonomy criteria; partners with customers and cross-functional leaders on commercialization; and builds a high-performing AI product organization.
Top Skills:
Ai InfrastructureArtificial IntelligenceAutonomous SystemsCybersecurityDistributed SystemsMachine Learning
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Develop and operate Go-based, globally available distributed systems that enable petabyte-scale data ingestion for NG-SIEM. Solve scalability, reliability, latency, availability, and cost challenges while supporting multi-region production systems. Collaborate with UI, UX, data science, and engineering teams, contribute to platform initiatives, and help develop AI-enabled autonomous data-onboarding capabilities.
Top Skills:
Amazon Web Services (Aws)Apache KafkaDockerGoGoogle Cloud Platform (Gcp)KubernetesAzure
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Leads complex, cross-functional technical programs for the Superintelligence Lab. Responsibilities include roadmap execution, milestone and dependency management, risk mitigation, issue resolution, stakeholder alignment, leadership reporting, and implementing program-management best practices. The role requires collaboration with engineering, data science, and leadership teams while using AI technologies and Jira to improve workflows, decision-making, and business outcomes.
Top Skills:
AgileArtificial IntelligenceData ScienceJIRAKanbanMachine LearningScaled AgileScrum
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
