Own product initiatives from problem definition through launch, shape and maintain the product roadmap, and prioritize work using customer, user, competitive, and business insights. Partner cross-functionally with engineering, design, marketing, sales, and customer success. Gather feedback from customers, patients, and partners, serve as the voice of the customer, and translate complex technical problems into actionable engineering solutions. The role requires coding literacy, strong analytical and communication skills, and the ability to ship under pressure.
About Bask:
Bask provides a full-service software (SaaS) platform that allows you to build any digital health experience. Designed for doctors, physicians, entrepreneurs, and developers, the Bask system is built at an enterprise scale for the everyday user. We are a platform that enables everyone—doctors, entrepreneurs, or physicians—to create and grow a direct-to-consumer telehealth business.
Position Overview:
We are seeking an experienced and strategic Technical Product/Project Manager to lead and shape the future of our product offerings. The ideal candidate is good under pressure and has an entrepreneurial spirit and a startup mindset. As a key member of our team, you will work at the intersection of user needs, business goals, and technical possibilities to drive the development of innovative and impactful solutions.
You will be reporting directly to the Co-Heads of Engineering and our Head of Product - working closely with engineering and product teams.
You must know how to code, read code, and distill complex problems into digestible engineering solutions.
Key Responsibilities:
- Tackle hard, ambiguous questions with rigor and independence, owning projects from problem definition to final recommendation
- Lead new or early stage initiatives or products, often playing the role of multiple functions simultaneously in order to reach success
- Help shape the product roadmap for the Bask, leveraging competitive and user insights to help PMs and Engineering teams prioritize
- Define and maintain a clear and compelling product roadmap aligned with Bask Health's mission, ensuring the team is focused on delivering high-impact solutions.
- Partner with engineering, design, marketing, sales, and customer success teams to drive product development from concept to launch.
- Engage with customers, patients and partners to gather insights, ensuring that products are intuitive, user-friendly, and solve real-world problems.
- Act as the voice of the customer, ensuring user needs are central to all product decisions.
Requirements
- #1 YOU KNOW HOW TO SHIP
- #2 Refer to #1
- Bachelor’s degree in Business, Computer Science, or a related field (or equivalent practical experience).
- Proven experience as a Product Manager, ideally within the software space (telehealth is a plus)
- 1+ year(s) of Javascript/Typescript
- 1+ year(s) of Engineering
- You can perform (better) under pressure and tight deadlines
- Strong analytical skills, with the ability to translate complex data into actionable strategies.
- Excellent communication and leadership skills, with experience working across diverse, cross-functional teams.
- Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment.
- Familiarity with agile development methodologies and tools (ClickUp) and a git flow
- You get sh*t done.
Benefits
Unlimited PTO
Bask Health New York, New York, USA Office
New York, NY , United States, 10013
Similar Jobs
Machine Learning • Payments • Security • Software • Financial Services
Owns the vision, customer focus, and product backlog for a near-real-time data product. Prioritizes work based on business value, leads backlog grooming, communicates product direction, and partners with Scrum Masters and development teams to ensure delivery aligns with client requirements and business objectives.
Top Skills:
Agile DevelopmentData VisualizationScrumUx Design
Information Technology • Security • Software
Own the product vision, strategy, roadmap, and backlog while aligning Air Force stakeholders, development teams, and end users. Prioritize features, create user stories and acceptance criteria, facilitate cross-functional collaboration, and communicate product decisions to senior Department of the Air Force leaders. Apply Agile, Lean Product Management, user research, usability testing, and iterative feedback to deliver high-value products.
Top Skills:
AgileCi/CdDevsecopsLean Product ManagementUser-Centered Design
Information Technology • Software
Lead a portfolio of technology-enabled continuous improvement initiatives for internal operations and DoD customers. Manage product backlogs, write user stories, define roadmaps, gather requirements, and facilitate Agile, Scrum, SAFe, and PI planning activities. Drive Splunk analytics, dashboarding, alerting, AI, ML, automation, proactive monitoring, and predictive analytics solutions. Ensure stakeholder alignment, measurable operational improvements, and compliance with DoD security requirements while maintaining an active Secret clearance.
Top Skills:
Artificial IntelligenceAzure DevopsJIRAKanbanLean Six SigmaMachine LearningSafeScaled Agile FrameworkScrumSplunk
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
