Product Quality Assurance Associate

Narmi is how community financial institutions unlock the very latest capabilities in digital banking and account opening – so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the US. As a result, our customers have seen meaningful increases in deposits, revenues, and happy customers. In fact, one of the first financial institutions to leverage Narmi was recognized by Bankrate and NerdWallet for providing the #1 digital experience for a bank or credit union in the US.

As a Product Quality Assurance Associate, you’ll play a critical role in maintaining and elevating the quality of Narmi’s products as we continue to scale. This is a hands-on, execution-focused role for someone who thrives in the details, takes pride in well-structured testing, and is comfortable being in the QA trenches day-to-day.

You’ll work closely with Product, Engineering, Design, Customer Success and external QA vendors to ensure new and existing features are thoroughly tested, release-ready, and dependable for our customers. Beyond executing tests, you’ll help develop test plans, support vendor enablement, and contribute thoughtful feedback to continuously improve our QA processes.

This role requires strong ownership, comfort juggling multiple requests, and confidence speaking up when quality or customer impact is at risk.

High Ceiling: You go beyond the obvious, take initiative, and hold yourself to high standards with care.

Low Ego: You put the mission above ourselves, share credit freely, and lead with curiosity.

Alignment to Mission: You believe that helping community financial institutions win against Mega Banks and FinTechs is a worthy endeavor, and will use that belief as a northstar to anchor your efforts to that goal.

High Commitment: You follow through, roll up your sleeves, and keep the bar high for yourself and others.

The expected annual base salary for this role is $89,000 - $106,000. Base salary is only part of your total compensation. In addition to base salary, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate’s skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package.

We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.

Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at [email protected].