Director of Product, Platform
Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.
- Taskrabbit is a remote-first company with employees distributed across the USA!
- 5 time Best Places to work 2022 by Builtin. Including Over Best Companies SF, Best Mid-Sized Companies, Austin
- DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
- DataBird journal’s “ Best Places” Best Companies for Women, #4 2019 and #1 2020
You’ll love working here because:
- Taskrabbit is a remote-first company. We value flexibility and choice but also stay committed to regular in-person connection.
- The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
- The Values.
- Care Deeply. We take time to be present and partner with our team and communities.
- Level Up. We navigate through ambiguity and go the extra mile.
- Be A Better Neighbor. We build a diverse and sustainable community and encourage all voices.
- Lead The Future Together. We value entrepreneurship and are inspired by action
- The diverse culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average
- The perks. Taskrabbit offers employee-paid health insurance, 401k match with immediate vesting, generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more.
About the Role:
Taskrabbit is looking for a talented product leader to drive the strategy, roadmap, and execution for Taskrabbit’s platform and tools that support and power our marketplace and partnerships businesses. You will lead a team of platform product managers who are responsible for leading the payments, operational systems, and marketing technology roadmaps. You will work across the business with executives and functional leaders to set strategies, plans, and goals and partner with our design, data, and engineering teams to deliver on short and long-term initiatives and outcomes.
As part of the product leadership team, you will work closely with other Product leaders to build the Product discipline at Taskrabbit—the right candidate will be excited about contributing to the broader functional organization, both by mentoring PMs, and by helping to shape Taskrabbit’s overall processes and team culture.
Join us in transforming lives, one task at a time.
What You'll Work On:
- Lead Taskrabbit’s platform product team, enabling our organization with risk, trust, and payment solutions, operational systems, data infrastructure, and marketing technology
- Lead and inspire a team of product managers who in turn lead product development of their respective cross-functional teams of engineering, design, data, and product
- Partner with our marketplace and partnership product hubs to provide enabling capabilities in support of their roadmaps. Lead and optimize the interaction model for cross-team initiatives and manage dependencies
- Manage and improve our portfolio of operational and trust and safety tools to improve internal efficiency and reduce platform risk and costs
- Manage our portfolio of payments solutions and services, optimizing for business outcomes as well as the end-to-end experience for client payments and tasker payouts
- Define the marketing technology strategy and roadmap to deliver on key business and client acquisition and retention goals
- Partner closely with our engineering team to develop our longer-term technical foundation strategy to achieve our longer-term goals for scale, quality, and developer productivity
Your Areas of Expertise:
- Product Expertise: You have more than 12 years experience in product management with a focus on risk, trust, and payments, operational systems, and marketing enablement
- People Leadership: You're an experienced leader with a track record of hiring, developing, and inspiring a team of talented product managers, including managers of managers
- Strategic Vision: You possess strong business acumen and can establish and drive a strategic product vision in support of business and customer goals
- Pragmatism: You understand how how to balance business needs with longer-term improvements and technical investments
- Data-Driven and Outcome Oriented: You use use research and data to inform decisions and apply test and learn methodologies to hone your product and tune your roadmap
- Collaborative: You’re skilled at cross-functional leadership and naturally collaborate across multiple domains to motivate and drive alignment
- Strong Communicator: You are comfortable and confident presenting to senior leadership and can craft a clear strategic narrative
About Taskrabbit:
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially-minded and data-driven people who also have a passion for helping people do what they love.
Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
Taskrabbit’s commitment to Diversity and Inclusion:
An Active Commitment to Equity within our Company and Platform.
We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.