Product Manager, Payments Experience
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we’re defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000’s ‘Top 5000 Fastest-Growing Private Companies’, one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
We are looking for a Product Manager with experience building and maintaining customer experiences for product(s) on a platform based offering. As Product Manager for the payments experience, you will be responsible for building an amazing seller & buyer experience across multiple payment products offered to our customers. This role will collaborate with a highly talented team of Product Managers to define a roadmap for several of our products and work in partnership with Product Design, Engineering, and Quality Assurance to develop new product features and evolve the existing customer experience. You will be accountable for driving customer adoption as a part of aggressive growth targets established for the Payments domain.
An ideal candidate has a bias towards action, has demonstrated the ability to solve complex problems, and has experience working closely with engineering teams in an agile development environment.
Responsibilities:
- Manage the seller and buyer experiences for LeafLink’s payments products
- Work closely with our Engineers, QAs, Designers, and other Product Managers to enhance and build LeafLink’s payments products
- Help set ambitious product roadmaps with well reasoned justifications based on data analysis and engagement with stakeholders and customers
- Write clear and concise product specs, user stories, process flows, and other product documentation
- Collaborate with design team to conduct user research, create prototypes, and user interface mockups illustrating user experience and product flows
Qualifications:
- You are inspired by LeafLink’s vision, mission, and value system and are committed to driving us towards these pursuits daily
- 1-2 years as a Product Manager working in a high growth environment
- Customer-centric with a proven track record of developing and acting on customer insights
- Ability to define opportunities and problems, collect and analyze data, establish facts and make valid conclusions
- Experience working with a high-performing team of software engineers, using agile software development practices
- Natural collaboration and communication skills with a track record of building positive relationships across a broad, diverse organization
- Prior experience payments products nice to have but not required
Benefits
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink’s success
LeafLink’s employee-centric culture has earned us a coveted spot on BuiltInNYC’s Best Places to Work for in 2021 list. Learn more about LeafLink’s history and the path to our First Billion in Wholesale Cannabis Orders here.
