Technical Product Manager, Teams at Stack Overflow

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Hiring region: US-remote, UK-remote

At Stack Overflow, our mission is to serve developers. Whether we’re helping developers get answers to their questions, work more efficiently with their team, or find a new job, we build products that make millions of developers’ lives better every day. As a technical product manager at Stack Overflow, you’ll create and build inclusive products and features that directly impact the work and the lives of those developers.

In this particular role, you’ll be leading the Platform team dedicated to the Stack Overflow for Teams product. Stack Overflow for Teams gives organizations a private, secure home for their team’s questions and answers, as well as a robust set of tools to manage their community. Our customers include Microsoft, Bloomberg, and many other Fortune 500 names.

We’re constantly exploring new features, optimizing the in-product experience for both new and existing users, and making investments in our infrastructure, release practices, and platform. We also recently added a Freemium tier as part of our product led transformation which resulted in a huge customer boost.

You will be integrated into a highly talented development team which includes site reliability engineers (dev-ops folks) focused on building and maintaining the Teams platform to support our growth and scale both in terms of customers and sales. You will build a vision for the platform, gather and prioritize requirements from stakeholders, and maintain the application support structure. This means getting in the trenches and participating in activities across the board. This is a great opportunity to work on a product with a wide variety of features and complex problems with a team that’s excited to solve them.

The ideal candidate has prior experience in technology offerings and is ideally familiar with both on-prem and hosted mode of delivery, and has exposure to B2B SaaS products.

You’ll have the opportunity to do a lot. Here’s what you can expect during your first year:

  • First Month: Get onboarded and brought up to speed on our current plans. You’ll spend a lot of time learning about our products, building rapport with the product, engineering, release management, sales, customer success, and product support teams, and contributing to small features.
  • Next 3 Months: Establish a new, dedicated Teams Platform team. Acquire a deep understanding of the biggest opportunities and pain points for our internal stakeholders and customers across our premium tiers, and create a short-term roadmap. You’ll speak with internal users, stakeholders, write specs & user stories, and build and deliver functionality with your team.
  • Next 8 months: You will take a leadership role developing the long-term roadmap for your product team. You’ll be involved not just in product development, but in defining long-term strategy, improving our processes, and advocating for the best way to enable our customers by creating a robust platform that powers the Teams product suite.

What you’ll do:

  • Collaborate with the product team and key stakeholders to execute on the overall strategy for Stack Overflow for Teams
  • Establish and lead a new Platform team supporting the Teams suite
  • Build a product roadmap, maintain a backlog of projects, and manage the priorities for your team owning implementation, enhancement, and support of the Teams platform
  • Partner with our engineering team to build and deliver features and improvements
  • Work closely with various stakeholders across release management, test automation, product support, sales and customer success to align strategy and priorities
  • Research industry best practices from a platform standpoint for B2B SaaS subscription-based systems
  • Coordinate with business stakeholders and continuously make sure your team is delivering according to the constantly growing needs of the business

What we need to see:

  • 4+ years in a technical product management or a related role on deeply technical systems
  • Experience with subscription-based platforms/systems in an ecommerce environment, building web application at scale
  • Exceptional communication skills, follows up with stakeholders and team members, and takes initiative to anticipate and solve problems
  • Excellent spec-writing skills with a clear ability to break down complex problems into smaller, manageable pieces
  • Familiarity with scrum/agile methodologies
  • Exposure to cloud based deployments and on-prem setup preferred
  • Bachelor's degree in Computer Science, related engineering degree or equivalent experience is a huge plus

Also note:

  • We’re a distributed, remote team and you’ll be part of a work culture that emphasizes online & asynchronous communication with minimal meetings and ceremonies
  • We’re generally very flexible on working hours, though we do ask everyone on the team to maintain an overlap of (at least) 10AM - 1PM US Eastern time
  • We don’t consider applications without cover letters - please make sure to include yours and talk about why you want to work here!

What you’ll get in return:

  • Competitive Base Salary 
  • 20 days paid vacation
  • Generous parental leave (12-16 weeks at 100% pay), family care leave, and unlimited sick days
  • Stock options
  • Completely free in-network health insurance (no copay, no premiums)
  • Gym membership reimbursement
  • Employees will never be poked with a sharp stick

About Stack Overflow

Stack Overflow is the largest, most trusted online community for technologists to learn, share their knowledge, collaborate, and build their careers. More than 50 million professional and aspiring programmers and technologists visit Stack Overflow each month to help solve coding problems, develop new skills, and find job opportunities.

Our products and tools help developers and technologists in life and at work. These include Stack Overflow for Teams, which focuses on knowledge management and collaboration, and Reach & Relevance, which focuses on developer marketing, community development, and employer branding.

We believe in hiring smart people and getting out of their way. We have an office in New York (currently closed due to the pandemic) with some of the best amenities and we have people who work remotely all over the world.  

Our core values guide our work.

  • Keep Community at Our Center: Community is at the heart of everything we do. Nurture healthy communities where everyone is encouraged to learn and give back.
  • Adopt a Customer-First Mindset: Authentically serve our customers by empowering, listening and collaborating with our fellow Stackers.
  • Be Flexible and Inclusive: We do our best work when a diverse group of people collaborate in an environment of respect and trust. Create space for different voices to be heard, and allow flexibility in how people work.
  • Be Transparent: Communicate openly and honestly, both inside and outside the company. Encourage transparency from others by being empathetic, reliable, and acting with integrity.
  • Empower People to Deliver Outstanding Results: Give people space to get their job done, support them when they need it, and practice blameless accountability.
  • Learn, Share, and Grow: Adopt a Growth Mindset. Be curious and eager to learn. Aim for ethical, sustainable, long-term growth, both personally and in the company

Diverse teams build better products.

Legally, we need you to know this: 

Stack Exchange, Inc. does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.

But we want to add this:

We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.

#LIRemote

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • jQueryLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • RedisDatabases
    • LookerAnalytics
    • FigmaDesign
    • JIRAManagement

Location

Conveniently located in lower Manhattan, just blocks from the water with unbelievable 360º views of the city, East River, and the Brooklyn Bridge.

An Insider's view of Stack Overflow

How would you describe the company’s work-life balance?

I often brag about this to my friends. Stack nails work-life balance! We’re encouraged to take the time off we need to recharge. We have a policy that allows caregivers to balance their workload and maintaining their responsibilities at home. As a single mom, I can adjust my schedule so that I can succeed at work and be a kindergarten teacher!

Dejanelle

Senior Events Manager

What's the biggest problem your team is solving?

Working on Stack Overflow for Teams product line, I get to help some of the most interesting companies in the world find genuine solutions to a myriad of problems. What's been most exciting has been learning from our clients as they find interesting new ways of using the product to solve the many different kinds of problems they face every day.

Matt

Sr. Sales Engineer

What does career growth look like on your team?

Stack Overflow invests in technology, coaching, and numerous resources to enable sales reps to upskill and succeed. The servant leadership culture supports my career growth because managers create a culture of trust, foster leadership in others, and build camaraderie amongst teammates. The support lets us put customers first and grow our careers!

Chris

Senior Account Manager

What’s the vibe like in the office?

Motivating! I am surrounded by leaders, mentors and peers who just want me to succeed and are constantly cheering me on. The people on my team, get me so excited to come to work everyday and make an impact!

Stephanie

Strategic Community Operations Manager

What are Stack Overflow Perks + Benefits

Stack Overflow Benefits Overview

From the beginning, Stack Overflow’s mission has been to be the best place anyone has ever worked. We make an extra effort to provide everything a person could ever want in a company, from completely free medical insurance to on-site chef prepared meals everyday. Stack Overflow truly cares about our employees as people, and we have provided benefits that reflect how people really live.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Stack Overflow covers 100% of the costs of preventative care, including x-rays for you and your family!
Vision Benefits
Our vision plan cover you and your family with a $150 credit towards lenses or frames each year for after a $20 copay for an eye exam.
Health Insurance Benefits
Stack Overflow covers 100% of the medical costs, from prescriptions to copays to major medical events (such as births!) through an employer-funded HRA.
Life Insurance
Employees are provided a $50,000 life insurance policy, with no premiums associated. If you would like supplemental insurance over and above that, a small amount will be deducted from your paycheck.
Wellness Programs
In addition to reimbursing up to $150 per month toward gym memberships or fitness class costs, we host virtual yoga sessions.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Stack Overflow provides a Roth IRA and Regular 401(K) options for our employees.
401(K) Matching
Stack Overflow matches 100% of employee contributions up to 3% on earnings and 50% of employee contributions between 3% and 5% of earnings. The company match is vested immediately.
Company Equity
As Stack Overflow isn’t public, employees are provided stock options upon their start, and then issued more upon later in their tenure for evergreen or promotion grants.
Employee Stock Purchase Plan
All of our employees receive stock options with their offer letter.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Stack Overflow allows employees to participate in a DCA (Dependent Care Account), and employees can put up to $5,000 a year pre-taxed toward expenses for day camps, preschool, or au pair fees.
Generous Parental Leave
For employees who have worked here a year, Stack Overflow provides 16 weeks at 100% pay. This goes for adoptions, too.
Flexible Work Schedule
Stack has employees all over the world across many departments. While in the NY office hours are generally 9am-5pm, it is flexible and employees can generally work the hours they choose.
Remote Work Program
We have a remote-friendly culture. Before the pandemic we were 40% remote. Today, we’re fully remote through at least July 2021. So long as your timezone works for your team, work where you want.
Family Medical Leave
Stack Overflow provides 12 weeks of unpaid time, and also 7 days of paid leave per 12-month period in order to provide care for a family member who requires it of the employee.
Adoption Assistance
We assist our employees by offering financial assistance in the adoption of a child. We'll reimburse up to $5,000 to use towards legal expenses, adoption agencies or other adoption professional fees.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Each US employee at Stack Overflow earns 20 vacation days on a regular accrual schedule per paycheck. Upon reaching the third year of employment, employees earn 25 days per year.
Sabbatical
By 5th year of employment, they’ve earned dedicated time to relax and reset! Stack Overflow provides 4 weeks of paid time off and 1 week of credit added to your account.
Paid Holidays
Stack Overflow provides paid time off on all major federal holidays.
Paid Sick Days
Stack Overflow has unlimited sick days, though if employees are out more than a consecutive seven days, they could be eligible for Short Term Disability Leave and covered through our insurance.
Perks & Discounts
Casual Dress
Stack Overflow employees are encouraged to wear whatever makes them comfortable! Jeans and t-shirts are the norm. Whenever you see someone in a suit, you know they are here interviewing! :)
Commuter Benefits
Stack Overflow provides $130 toward commuter fees each month. Employees can choose between most NYC public transportation options include a monthly unlimited metrocard (most common).
Company Outings
Since so many teams have members who operate across many locations, department meet-ups are typically scheduled annually.
Free Daily Meals
Stack Overflow is lucky to have talented chefs and kitchen crew who work hard to provide delicious and nutritious lunches each day the office is open.
Game Room
While Stack doesn’t have a designated game room, there are various gaming stations throughout the office, including but not limited to: an Xbox, a Nintendo Switch, a dart board, and a ping pong tabl
Stocked Kitchen
If chefs preparing lunches weren’t enough for you, Stack Overflow also provides fully stocked pantry shelves ("Snack Overflow"), fresh fruit, fridges, and cabinets for all breakfast and snack needs.
Happy Hours
Fitness Subsidies
Stack Overflow reimburses up to $150 per month toward gym memberships, fitness classes, or equipment costs.
Home Office Stipend for Remote Employees
Remote employees will also be provided with a one-time reimbursable allowance of the equivalent of up to $2,000 USD to purchase office furniture, monitor, and computer peripherals.
Professional Development Benefits
Job Training & Conferences
Each employee is eligible for up to $2,500 for continuing education, conferences, etc. to advance their skills and knowledge each year.
Tuition Reimbursement
Stack Overflow provides employees who have been employed for 6 months with up to $5,250 in employer education assistance benefits tax-free each year for undergraduate or graduate courses that qualify.
Diversity Program
Stack Overflow takes diversity and inclusion seriously and firmly believes diverse teams build better products. We have several active affinity groups who host Slack channels and meetups.
Promote from within
Continuing Education stipend
Paid industry certifications

Additional Perks + Benefits

We really think about the experiences of our employees and how we can make lives easier. Little things like the remote employee holiday party stipend, or the take out reimbursement for new parents - these are small gestures, but show how we really understand our employees and support them in each aspect of their lives. Stack Overflow truly believes in everyone being able to bring their full selves to work.

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