Program Assistant_ 5207

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. 

ESSENTIAL DUTIES & RESPONSIBILITIES

• Pick up and deliver packages, proposals and reports. Errands throughout the city may be required on a moment notice
• Enter client and program data into computer databases and other tracking systems
• Gather information needed for proposals, reports and program management including inventories and fixed asset registers
• Ensure that client files contain required paperwork and information
• Update information on community resources ( e.g., bulletin boards, ACES manual)
• Assist in the preparation of mailings.
• Provide general clerical support, including filing, faxing, word processing, typing, photocopying and sorting mail.
• Answer telephones and take messages.
• Report to, and meet with, supervisor on a weekly basis
• Complete program reports on a monthly basis or more frequently as requires
• Support in the completion of Participant Case Notes
• Assist with the planning of special projects and events as assigned.
• Organize and facilitate workshops and activities on a needed basis
• Order program supplies on a need basis
• Serve as the direct liaison between Parents/Guardian, School Administration and Program Coordinator and Program Director
• Oversee line staff in the absence of Program Coordinator
• Perform additional duties as assigned by manager.

QUALIFICATIONS

• High school diploma or equivalent credentials required, an Bachelors Degree preferred.
• A minimum of one year of administrative work experience preferred.
• Proficiency in English required; proficiency in a second language preferred
• Strong oral and written communication, time management and organizational skills are necessary.
• Proficiency in Microsoft Office suite and other standard business technology is required. 

PHYSICAL REQUIREMENTS

• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 10 pounds.
• Ability to stand, walk, or sit for long periods of time.
• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.
• Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.