Program Capacity Administrator

About Mission Underwriting Services

At Mission Underwriters, we provide the capital, issuing paper, and reinsurance access you need to launch your own Program Administrator (PA) business quickly and efficiently. We offer non-recourse capital for qualified underwriters, giving you a manageable risk profile with potential equity upside. By taking care of administrative complexities like compliance, risk management, accounting, and HR, we free you to focus on what you do best underwriting and distribution. Our turnkey platform gets you into the market in just a few months, minimizing disruption to your key relationships. With access to our network of highly rated issuing carriers and reinsurance partners, you can secure coverage with less stress and uncertainty. Built from the ground up, our purpose-driven technology simplifies workflows, enhances responsiveness, and eliminates the burden of outdated legacy systems.

What We Offer:

• Remote First Work Environment (US Based)

• Medical, Dental, Vision

• 401K, 401K Match

• Life and Disability Benefits

• Unaccrued Paid Time Off

• 11 Paid Holidays

• Employee Discounts

• Employee Assistance Program

• Educational Assistance Program

• Employee Referral Program

• Paid Parental Leave

About the role

The Program Capacity Administrator is responsible for providing administrative support for carrier and reinsurance capacity across Mission programs while collaborating with cross-functional teams to ensure capacity planning is aligned with organizational objectives.

What you'll do

• Provide administrative support for program capacity initiatives, including tracking activities, maintaining records, and assisting with capacity-related projects.
• Support carrier and reinsurance relationships, including coordinating communications, meetings, and follow-up activities.
• Assist with onboarding and setup activities for new carrier and reinsurance relationships.
• Support the identification and tracking of carrier and reinsurance opportunities.
• Prepare carrier and reinsurer reports, submissions, and audit-support documentation.
• Coordinate carrier and reinsurer visits, meetings, and related materials.
• Organize conference and event logistics, schedules, and attendee communications.
• Support capacity-related initiatives by coordinating tasks, maintaining documentation, and assisting with implementation activities.
• Coordinate with growth and strategy team to gather information, support capacity-related projects, and assist with implementation of approved processes.
• Conduct research and compile information on market conditions, carrier activity, and industry trends.
• Maintain communications and supporting documentation related to regulatory agencies and industry associations.
• Coordinate with internal teams to support communication and distribution of program-related materials.
• Maintain and update processes, procedures, and tracking tools to support efficient program administration.

Qualifications

• Bachelor's degree in business, finance, or a related field.
• 3+ years of experience in administrative support, program coordination, capacity planning support, business development support, or a related field.
• Ability to travel up to 30% of the year.

Preferred Qualifications

• Experience in the commercial insurance industry and regulatory environment.
• Working knowledge of Monday.com.
• Familiarity with policy administration systems like Guidewire, Duckcreek, etc.

Knowledge, Skills, and Abilities:

• Strong organizational, analytical, and problem-solving skills.
• Strong written and verbal communication skills, with the ability to work effectively across teams.
• Ability to manage multiple priorities, maintain accurate records, and meet deadlines with minimal supervision.
• Working knowledge of insurance-related regulatory and compliance requirements.
• Ability to research, compile, and organize information related to market activity and industry trends.
• Proficiency in Microsoft Office 365, including Word, Excel, PowerPoint, and Visio.

Working Conditions:

• Requires a quiet work environment with regular sitting at a computer for extended periods of time.
• Regular use of hands and fingers.
• Frequent talking or hearing.
• Vision requirements: Close, distance, color, peripheral, focus and depth perception.

Additional Information
This is a remote position. Planned, in-office activities may be required on occasion (typically 2-4x per year).

You must live in the United States and be authorized to work in the United States without requirement of employment sponsorship/visa.