Program Coordinator (TOP Clubhouse)

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Program Description: TOP Clubhouse is an evidence-based model that empowers individuals with a mental illness to focus on their own personal recovery goals through a holistic paradigm that integrates education, employment, and socialization.  This unique model allows members to grow more confident in a range of tasks by working side-by-side with staff and other members.  This model challenges the stigma around the client versus clinician relationship which is the more traditional model in many day programs.  The clubhouse model considers staff and members as colleagues and every individual has unique talents and strengths that enhance our community. 

Purpose of Position: TOP Clubhouse is seeking a dynamic individual who will work with the Program Director to ensure quality and integrity of the program. This person must be innovative, creative, proactive, and detailed-oriented, with excellent organizational skills that will promote a positive work environment.  The Program Coordinator is responsible for integrating services, staff support, and assuming overall leadership of TOP Clubhouse in the absence of the Program Director.

Schedule: Monday through Friday 9:00 am to 5:00 pm. Some weekends and evenings required. 

Salary Range: $52,020 - $58,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Coordinate the team’s provision of services, including engagement in psychiatric and medical care, assessments & treatment planning, entitlements, linkages to other community services.  Coordinate the implementation of the clubhouse model by the standards set forth by Clubhouse International and NYC Department of Health and Mental Hygiene.

1. Support of Staff Generalists

• Ensure that all documentation (including, but not limited to, progress notes, service plans, health forms, reports, etc.) is completed by staff accurately and in a timely manner consistent with established agency deadlines and funding sources standards
• Provide monthly coordination of Staff Generalists’ work; evaluate their work and initiate professional development plans as necessary
• Participate in intake meetings, presentations, and admissions with Staff Generalists
• Oversee staff tasks, schedules and trainings

2. Participate as a TOP Clubhouse team member

• Collaborate with staff in other GRCC programs to coordinate member services
• Attend and facilitate staff meetings, community meetings, case conferences, training programs, and supervision meetings
• Participate in planning and leading clubhouse meetings and trips
• Maintain an active resource directory

3. Other

• Prepare monthly and quarterly City Reports
• Order program supplies, entering invoices, and budget tracking
• Supervise interns and volunteers
• Assist Program Director in outreaching to other community services; attend meetings and develop new linkages
• In Program Director’s absence, attend Department Heads, NYC Department of Health and Mental Health (DOHMH), and NYC Clubhouse Coalition meetings
• Other duties as required

Qualifications/Educational Requirements

• Bachelor’s Degree required
• Master’s Degree in Social Work or related field preferred
• Supervisory experienced preferred
• 1-2 years’ experience working with individuals diagnosed with severe and persistent mental illness, substance abuse, and/or co-occurring disorders required
• Bilingual (English and Spanish) preferred
• International Clubhouse Training preferred

Skills, Knowledge and Abilities

• Excellent verbal and written communication skills
• Strong interpersonal skills
• Team oriented
• Good judgment and problem-solving skills

Computer Skills: To perform this job successfully, an individual should have/be:

• Able to work in the Microsoft Office Suite, should be especially proficient in Word, Excel, and Outlook
• Able to use or learn to use AWARDS database
• Familiar with cloud-based programs such as Paycom and Intacct Invoice
• Able to use or learn other electronic databases, programs, and funder-related software as needed

Physical Requirements

• Substantial computer work; occasional lifting of up to 40lbs
• Considerable physical activity on a regular basis such as walking, stairs, setting up and breaking down the space daily

Work Environment

• Indoor office in church
• Significant outreach in the community such as employment development with businesses, and member trips

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside provides equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.