Directs HOPE Housing Programs serving adults and families experiencing homelessness and substance misuse. Oversees client assessments, service plans, housing operations, budgets, collections, documentation, reporting, staff supervision, training, crisis coverage, and care coordination. Maintains partnerships with community agencies and funders while ensuring compliance with agency and contract standards.
SUMMARY:
Responsible for managing the clinical, administrative and supervisory functions of the HOPE Housing Programs, which include OASAS licensed supported scatter-site apartment programs for both single adults and/or families as well as a short-term transitional housing program for single adults. Clients in this program all have a current or past diagnosis of substance misuse as well as a history of homelessness.
RESPONSIBILITIES:
- Oversee Hope Housing clients with the greatest risk of recidivism into homelessness and relapse
- Oversee the completion of housing-related needs assessments and the development of service plans clearly identifying goals, objectives, outcomes, and timeframes for completion
- Participate in lease negotiations for program apartments in conjunction with the Operations Team and Area Director
- Responsible for budget planning, spending, rental collections from clients and outside agencies and monitoring in compliance with contract and agency standards. Responsible for budget, spending, monitoring and preparation
- Implements Project Hospitality's policies, procedures as it relates to service delivery
- Monitor and maintain all program tracking tools
- Provide ongoing supervision to all staff. Provides consistent supervision to all staff. Conduct weekly individual supervision sessions and regular Team Meetings with program staff
- Preparation of all relevant program reports and data collection; including analysis and reporting, chart reviews
- Provide staff training and orientation/onboarding for all staff
- On-Call with 24-hour cell phone coverage/crisis intervention
- Oversee the maintenance of confidential and accurate client charts and documentation
- Act as liaison with other Project Hospitality programs and community agencies for the care coordination of the clients
- Attend monthly and quarterly meetings with funders
- Position requires MSW/MHC Degree.
- Experience in the housing field along with experience working with the homeless, substance use and mentally ill populations preferred
- Supervisory skills required with program oversight experience needed
- Need to establish workload priorities and balance diverse duties
- Must have excellent communication skills, both orally and in writing, regarding complex and sensitive issues
- Must have a valid drivers license/Driving required.
Project Hospitality, Inc. New York, New York, USA Office
New York, NY, United States
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