Program Manager, Business Operations

At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We’re building the future of in-store experience where every product and every person can be precisely located in real time.

Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences.

We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond!

Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters.

Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together.

High Impact: You’ll make meaningful contributions from day one and help shape the future of our product and company.

Clear Communication: We value honesty, humility, and respectful dialogue—everyone’s voice matters.

Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work.

Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints.

Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

We are seeking a talented and experienced Program Manager to partner closely with our SVP of Corporate Operations, CEO and Leadership Team to help ensure RADAR’s strategic initiatives are successfully operationalized and delivered. This role will bring discipline, clarity, and structure to our Leadership Team and business operations.

• Collaborate with the Leadership Team and CEO to define, plan, and align on annual strategic initiatives and priorities.
• Establish and maintain a structured meeting cadence (Leadership Team meetings, monthly business reviews, project status updates) to monitor progress against strategic goals and KPIs.
• Translate company strategy into project plans, deliverables, responsibilities, and, in partnership with the Finance Team resource allocation plans.
• Introduce and standardize project/program management processes, tools, templates, and governance frameworks to ensure consistency and drive accountability across teams.
• Serve as a central cross-functional coordinator working across engineering, product, operations, sales, and other business functions to drive alignment and execution.
• Coach business leaders and designated project owners on best-practices in project planning, tracking, risk management, and reporting.
• Maintain visibility into program level risks, interdependencies, resource constraints -  proactively flagging issues and recommending mitigation or course correction.
• Promote continuous improvement by refining processes, tools, and workflows to increase efficiency, predictability, and cross-team collaboration.

• 7+ years of program management experience in technology and/or high-growth startup environments, with proven success leading cross-functional programs in complex, integrated hardware–software businesses
• You have demonstrated success managing multiple, interrelated projects or strategic initiatives — driving them from planning through execution to completion with measurable outcomes.
• You have strong strategic thinking, organizational, and problem-solving skills with the ability to see the “big picture” while managing details and execution.
• You have excellent stakeholder management and communication skills and are able to engage with senior leadership, business leads, and cross-functional teams.
• You have familiarity with program/project management tools and methodologies
• You bring strong business acumen, exceptional interpersonal skills, and high emotional intelligence—able to align diverse stakeholders, communicate clearly, and make sound, high-velocity tradeoff decisions in a resource-constrained startup environment
• You are comfortable working in a fast-paced, dynamic, evolving start-up growth environment and able to lead change across functions.

• You have prior experience in retail technology. 
• You have a certification in project or program management (e.g., PMP, PgMP or equivalent).
• You have experience coaching or training non-PM business leaders to adopt project management best practices
• You have experience in resource planning, capacity management, and cross-functional coordination in small to medium sized teams.

At RADAR, your base pay is one part of your total compensation package. The expected base salary range for this position is $140,000-$180,000. Individual pay is determined by work location and additional factors,  including job-related skills, experience and relevant education or training.You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan,  flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. 

Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness.

Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.