Program Manager, Payments

Numeral is building the automation backbone for internet commerce — starting with the painful world of sales tax compliance. We handle everything from registration to remittance, delivering a white-glove service so e-commerce businesses can stay laser-focused on what they do best: growing their products, customers, and teams.

We’re one of the fastest-growing companies from Y Combinator’s W23 batch, backed by top-tier investors including Benchmark Capital. Our team has deep roots from the early days at Stripe, Airbnb, Notion, and other breakout companies — and now we’re bringing that same level of craft, speed, and ambition to a space that’s long overdue for reinvention.

Numeral is small but mighty. Growth is already borderline unmanageable — which means every hire we make now will directly shape the trajectory of the company. If you’re excited about joining as an early team member and want the kind of ownership that defines careers, we want to meet you.

Running an online business today means wearing a thousand hats — most of them not the reason founders started their company. Our mission is to eliminate the administrative and accounting burdens that distract businesses from doing what they love.

We’ve already helped hundreds of merchants avoid the headache of building giant finance teams just to manage tax compliance. Tomorrow, we’re scaling that impact even further: building the automation layer that lets internet businesses stay nimble, compliant, and future-proof.

Numeral builds modern indirect tax infrastructure that simplifies how companies calculate, file, and pay indirect tax. Our platform sits at the intersection of filings, payments, compliance, and automation helping businesses file, on time, and at scale.

We’re looking for a Program Manager, Payments to own the go-to-market, launch, and scaling of Numeral’s sales tax payments program. This role is critical to ensuring our payments product is operationally sound, technically scalable, and delivers a best-in-class customer experience.

You will act as the project manager across product, engineering, operations, and sales, owning execution for complex, cross-functional initiatives. This is a hands-on role for someone who has managed real payment products, understands operational complexity, and thrives in ambiguity.

Payments Go-To-Market & Launch

• Own end-to-end launch planning and execution for Numeral’s sales tax payments product

• Coordinate cross-functionally to ensure product, operational, and customer readiness

• Partner with Sales and Customer teams to support enablement, rollout, and adoption

Program & Project Management

• Lead complex, multi-team programs with clear ownership, timelines, and dependencies

• Identify gaps, risks, and blockers across product, engineering, and operations

• Drive accountability and execution across distributed stakeholders

Cross-Functional Collaboration

• Work closely with Engineering to scope and deliver payment capabilities

• Partner with Operations to define and scale processes for payment execution, reconciliation, and exception handling

• Collaborate with Product and Sales to identify customer experience gaps and improvement opportunities

Payments, Operations & Customer Experience

• Identify operational, product, and customer experience gaps in the sales tax payment lifecycle

• Drive improvements that increase reliability, scalability, and transparency

• Help design processes and tooling that support growth and regulatory complexity

Ambiguous Problem Solving

• Break down complex, ambiguous problems into actionable workstreams

• Balance speed, quality, and risk in a regulated payments environment

• Continuously improve how Numeral launches and scales payments programs

Must-Have:

• Payments Product Experience

  • Hands-on experience managing or launching a payments product

  • Fintech experience; experience with regulated financial products is a plus

• Program / Product Management Experience

  • Proven experience as a Program Manager or Product Manager

  • Strong track record of delivering cross-functional programs end-to-end

• Technical & Operational Fluency

  • Experience working closely with engineering teams

  • Ability to understand technical systems and operational workflows well enough to drive execution

• Execution in Ambiguity

  • Comfortable operating in fast-moving, ambiguous environments

  • Strong problem-solving, organizational, and communication skills

  • Ability to scale programs and processes as the product and customer base grow

Nice to Have:

• Experience with sales tax, compliance, or government payments

• Familiarity with payment rails, reconciliation, risk management

• Be a core builder in an ambitious, globally minded startup.

• Learn hands-on how to scale international compliance systems.

• Work across functions and with leadership early in your career.

• Make a visible impact immediately through enablement and operational design.

• Enjoy a flexible, remote-first culture with strong mentorship and ownership opportunities.