Program Manager

Capco is seeking an experienced Program Manager to lead the deployment planning and execution of a major Cards product launch and portfolio conversion initiative. This newly created role will oversee end-to-end deployment activities, ensuring successful delivery across product launch, platform conversion, and production implementation.

Working across business, technology, operations, and vendor teams, you will own the integrated deployment strategy, coordinate complex conversion activities, manage delivery risks, and ensure operational readiness through every phase of implementation.

• Lead deployment planning and execution for a major card product launch and portfolio conversion, ensuring successful migration from the existing TSYS platform to the target TSYS platform.
• Own the integrated deployment plan, coordinating workstream runbooks, cutover activities, dependencies, readiness assessments, and execution across internal teams and external vendor partners.
• Plan and lead mock conversions, dress rehearsals, production cutovers, and operational readiness activities to ensure a successful implementation.
• Coordinate production product launch activities, including pilot execution, customer rollout, and deployment of new product features on the target platform.
• Drive deployment governance, risk management, executive reporting, and stakeholder communications throughout production implementation and conversion delivery.

• Demonstrated experience managing large-scale deployment, conversion, or transformation programmes within banking, cards, or payments.
• Proven expertise delivering complex platform migrations, product launches, cutover planning, and operational readiness initiatives.
• Strong understanding of cards processing platforms, deployment governance, release management, and production implementation practices.
• Excellent stakeholder management and communication skills, with experience coordinating business, technology, operations, and third-party vendors.
• Proven ability to manage programme risks, executive reporting, issue resolution, and delivery across multiple concurrent workstreams.

• Experience delivering TSYS platform implementations or large-scale cards portfolio conversions.
• Knowledge of payment processing, card issuing, and digital banking products.
• Experience working within highly regulated financial services environments.
• Familiarity with Agile, Waterfall, or hybrid programme delivery methodologies.
• PMP, PRINCE2, SAFe, or other relevant programme management certifications.

• Deliver high-impact technology solutions for Tier 1 financial institutions.
• Work in a collaborative, flat, and entrepreneurial consulting culture.
• Access continuous learning, training, and industry certifications.
• Be part of a team shaping the future of digital financial services.
• Help shape the future of digital transformation across financial services.

• Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment.
• Retirement Savings Program – Registered Retirement Savings Plan (RRSP) with the option of receiving a matching employer contribution.
• Virtual Health Care – Company-paid program available to all employees and their dependents/partners.
• Employee & Family Assistance Program (EFAP) – Company-paid support services for employees and their dependents/partners.
• Parental Leave Top-Up – Enhanced parental leave benefits available from Day 1 of employment.
• New Parent Gift – A company-sponsored gift to celebrate the arrival of a new child.
• Wellness Support – Fitness reimbursement benefit to promote health and well-being.
• Business Coach from Day 1 – Personalized one-on-one coaching to support career growth, accelerate development, and help achieve your professional goals at Capco.

We are currently hiring for this role due to a newly created position within our organization. This opportunity has been established to support growing client demand and expanding delivery capabilities. We are seeking an experienced professional who can make an immediate impact on our Cards Conversion programmes.

We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day.

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.