Program Manager

Project Introduction

9th Way Insignia is seeking a Program Manager to support the Department of Veterans Affairs (VA) Enterprise Acquisition Systems Service (EASS) under the Electronic Contract Management System (eCMS) System Integration & Operational Support Services (SI/OSS) program. The Program Manager is responsible for overall contract execution, task order governance, team leadership, and coordination across Government, contractor, and subcontractor stakeholders. This role ensures that program management, O&M support, release engineering, security compliance, data analytics, system integration, and SDLC operations are managed effectively, consistently, and in alignment with contractual requirements and VA standards.

Professional Level

The Program Manager position aligns as an L4 at 9th Way Insignia. A PM is a senior-level delivery leader responsible for managing moderately complex federal IT efforts with cross-functional teams, multiple stakeholders, and recurring deliverables. This level requires strong leadership, independent decision-making, deep understanding of project management methodologies, and proficiency coordinating engineering, O&M, security, and business stakeholders. The PM demonstrates maturity in oversight, communication, issue resolution, and operational rhythm management.

Responsibilities

• Lead overall program execution and governance for the EASS eCMS SI/OSS effort, including stakeholder engagement and cadence management.
• Serve as primary liaison with the VA COR, GPM, CO, CS, and Insignia leadership.
• Establish and lead daily standups, weekly PMO syncs, sprint planning, risk/issue reviews, O&M coordination meetings, and executive reporting.
• Plan, schedule, and manage deliverables and reporting to meet contractual and quality commitments.
• Maintain the Integrated Master Schedule (IMS); manage dependencies, baselines, and milestones.
• Ensure deliverables conform to VA TRM, VIP, Section 508, cybersecurity, and program requirements.
• Provide leadership and direction to multidisciplinary teams and subcontractors to achieve performance objectives.
• Assign and prioritize work; monitor productivity and quality; remove blockers.
• Implement disciplined risk, issue, and change management processes.
• Maintain a current Risk and Issue Register with mitigation actions and escalation paths.
• Oversee readiness, impact analysis, stakeholder coordination, deployment oversight, and rollback assurance for changes.
• Maintain consistent, professional communications with VA leadership and technical teams.
• Oversee technical execution across SDLC, Architecture, BA, Release Engineering, DevSecOps, and O&M workstreams.
• Coordinate requirements intake, testing plans, deployment coordination, and production cutovers.
• Validate operational supportability and sustainment alignment for enhancements and changes.
• Ensure predictability and quality across monthly release cycles.
• Ensure compliance with VA TRM, cybersecurity, ATO, and Section 508 requirements; maintain documentation and repository hygiene.
• Oversee POA&M updates, audit readiness, and security scan reporting.

Requirements

• Bachelor’s degree in Business, IT, Engineering, or related field; or 8 years of relevant experience in lieu of a degree.
• 5+ years of experience as a Project Manager on federal IT programs.
• Demonstrated experience managing multi-disciplinary teams, subcontractors, and enterprise IT initiatives (system integration, O&M, or modernization).
• Proficiency in schedule management, risk/issue management, performance monitoring, and federal reporting.
• Strong leadership, communication, and stakeholder engagement skills.
• Ability to obtain and maintain a Public Trust clearance.

Preferred

• PMP, SAFe, ITIL, or equivalent certifications.
• Experience supporting VA programs or acquisition/contracting systems.
• Familiarity with Agile and DevSecOps practices.
• Experience with Microsoft Power Platform, Teams, SharePoint, Jira, GitHub, and VA-approved tools.
• Knowledge of TRM, VIP, Section 508, ATO processes, and federal security standards.