Serve as a client-facing strategic partner for Viant's self-serve DSP users: drive platform adoption, manage and optimize campaigns, deliver training, provide data-driven recommendations, troubleshoot technical issues, collaborate cross-functionally, and support client growth and retention.
WHAT YOU’LL DO
We’re excited to offer a high-impact opportunity on Viant’s Programmatic/Self-Serve DSP team for a Programmatic Account Strategist based in our New York office. In this client-facing role, you’ll serve as a trusted advisor and strategic partner to our self-service customers—empowering them to get the most out of our self-serve DSP platform. Your focus will be on driving platform adoption, educating clients on features and best practices, optimizing campaign performance, providing strategic recommendations, and ensuring overall client satisfaction.
This role is ideal for someone who thrives on solving problems, loves educating others, and brings strong product knowledge with an operational mindset. You should be comfortable owning workflows, speaking confidently in front of clients, and serving as a subject matter expert on our DSP’s capabilities and innovations. You’ll collaborate cross-functionally with Sales, Product Management, and Operations teams to deliver measurable success and foster long-term client relationships.
THE DAY-TO-DAY
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- Build Strong Client Partnerships: Form close relationships with customers, serving as their trusted advisor and facilitator for programmatic media buying through the Viant DSP.
- Platform Expertise: Become an expert in the Viant Cloud and Viant DSP platforms, leveraging your knowledge to educate and empower customers at every stage of their journey.
- Campaign Oversight & Optimization: Proactively manage client campaign portfolios—overseeing performance and pacing, surfacing key insights, and ensuring best-in-class execution aligned with client goals.
- Client Enablement: Lead campaign launches and deliver ongoing training to help customers build trading expertise and gain independence within the platform.
- Strategic Recommendations: Offer data-driven recommendations to improve campaign delivery and results. Persistently troubleshoot issues and escalate technical challenges when needed.
- Industry & Product Insight Sharing: Act as a thought leader by sharing relevant Viant and industry updates, as well as identifying strategic opportunities in media buying and data activation.
- Cross-Functional Collaboration: Share client feedback and learnings with internal stakeholders to improve platform offerings and client experience.
- Growth & Retention: Support and grow existing client relationships by driving satisfaction, increasing platform adoption, and contributing to revenue and profit growth.
- Operational Excellence: Identify opportunities to enhance team-wide efficiency and scalability. Champion process improvements and automation initiatives that drive operational success.
- 2-3 years of experience in a Programmatic, Account Management, Account Strategist, Technical Services, Operations role
- Solid understanding of programmatic, ad tech, self-serve DSP's, SSP’s, PMP’s
- Outstanding troubleshooting, analytical, and problem-solving skills
- Demonstrable passion for learning new technologies
- Outstanding communication, project management, and presentation skills
- Excellent organizational skills; process-oriented, yet entrepreneurial and versatile mindset
- Great energy, confidence, and passion for working in a fast-growing technology company which is helping transform the advertising industry
- Experience in Internet technologies such as HTML, SQL, JavaScript a plus
- BS/BA or equivalent; quantitatively-oriented degree a plus
LIFE AT VIANT
Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more.
$70,000 - $95,000 a year
In accordance with California law, the range provided is Viant’s reasonable estimate of the compensation for this role. Final title and compensation for the position will be based on several factors including work experience and education.
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Viant Careers
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About Viant
Viant Technology (NASDAQ: DSP) is an exclusively buy-side, AI-powered advertising platform purpose-built for CTV. Viant uniquely combines proprietary content intelligence, household-level identity resolution, and person-level attention signals to connect advertisers with real customers and drive measurable outcomes across the open internet. Through its award-winning AI solutions, Viant is building the future of autonomous advertising, where AI doesn't just assist the campaign, it delivers real results. Learn more at viantinc.com.
Viant is an equal opportunity employer and makes employment decisions on the basis of merit. Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.
By clicking “Apply for this Job” and providing any information, I accept the Viant California Personnel Privacy Notice.
Viant Technology New York, New York, USA Office
151 W 26th St, New York, NY, United States, 10001
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