The Project Manager in the PMO manages cross-functional projects from initiation to completion, ensures adherence to PMO standards, and facilitates stakeholder accountability and risk management. They will support status reporting and contribute to PMO continuous improvement.
COMPANY SUMMARY
Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in Tripadvisor’s 2026 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2026, ESRT’s portfolio is comprised of approximately 8.0 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.
The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.
POSITION SUMMARY
The Project Manager, Project Management Office (PMO) supports the successful delivery of cross-functional initiatives across the organization. This role is responsible for the management of projects from initiation through completion and ensures alignment with business objectives and adherence to PMO standards.
This role reports to the Head of PMO, the Project Manager will coordinate stakeholders, manage timelines, track risks, and support enterprise reporting while contribute to continuous improvement within the PMO.
RESPONSIBILITIES
- Manage assigned cross-functional projects from initiation through closure, which includes development of timelines, tracking milestones, and ensuring deliverables are met
- Facilitate project meetings, document action items, and drive stakeholder accountability
- Identify project risks and escalate concerns to the Head of PMO with recommended solutions
- Perform process walkthroughs to identify operational or financial reporting risks
- Maintain accurate project documentation and contribute to regular status reporting and portfolio visibility
- Ensure adherence to PMO standards, tools, and governance processes
- Support continuous improvement efforts within the PMO and promote adoption of project management tools such as Monday.com
WHAT SUCCESS LOOKS LIKE
- Successfully manages cross-functional projects from initiation through completion, ensuring timelines, milestones, and deliverables are consistently achieved
- Builds strong stakeholder relationships by facilitating effective communication, driving accountability, and maintaining alignment across teams
- Proactively identifies and mitigates project, operational, and reporting risks while escalating key concerns with recommended solutions when needed
- Maintains accurate project reporting and documentation while promoting adherence to PMO standards, governance processes, and project management tools such as Monday.com
REQUIRED SKILLS / ABILITIES
- Demonstrated ability to manage cross-functional projects from initiation through completion
- Strong organizational and time management skills with the ability to manage multiple priorities simultaneously
- Excellent written and verbal communication skills and customer service skills
- Ability to facilitate meetings and drive stakeholder accountability
- Strong stakeholder relationship management skills
- Self-motivated, driven, and collaborative
EDUCATION & EXPERIENCE
- Bachelor’s degree or experience in a related field
- 3+ years of project management experience, preferably in cross-functional or enterprise environments
- Experience with system implementations, integrations, or operational initiatives preferred
- Experience with Sarbanes-Oxley (SOX) internal controls
- Certification in project management (e.g., PMP, CAPM) preferred
- Experience on Monday.com or related project management tool
PHYSICAL REQUIREMENTS
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
WHAT YOU CAN EXPECT
- At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
- Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
- Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
- Dependable – you take a strong sense of ownership and accountability over your work
- Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude
- Curious – you consistently look for new ways to work smarter, not just harder
- Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture
- Positive – you possess a service-oriented attitude with excellent follow through
BENEFITS
- Competitive base salary and bonus
- Health/Dental/Vision insurance
- Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
- Voluntary Enhanced LTD Program
- Voluntary Hospital, Accident, and Cancer Programs
- 401(k) with 100% match up to 5%
- Paid parental leave
- Pre-tax transit accounts
- Employee Assistance Program for emotional, financial, and legal support
WELL-BEING
- Generous paid time off
- Flex remote work time
- Flex Summer Fridays
- Employee engagement programs
- Volunteer time off
- Continuing education
- Complimentary Empire State Building Observatory access
- Complimentary gym membership and other wellness benefits
- Employee Discount Programs
ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
Empire State Realty Trust New York, New York, USA Office
111 West 33rd Street, 12th Floor, New York, NY , United States, 10120
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