Coordinate projects from contract signing through closure, maintaining timelines, scope, risks, changes, and documentation. Serve as the primary contact among clients, account management, Product Operations, and internal teams. Manage dependencies, translate requirements, report progress, resolve bottlenecks and escalations, track project metrics, and implement data-driven workflow improvements.
This is a remote position.
What the role involves
Project management and communication
- Coordinate delivery: from contract signing to project closure, across various cycles (ranging from weeks to months)
- Maintain project documentation: deadlines, scope, risks and changes
- Act as the single point of contact between the client, the Account Manager and internal teams
- Report regularly on progress, identify bottlenecks and resolve them before they become a problem for the client
Collaboration with Product Operations
- Align requirements with Product Operations (prioritisation, deadlines, resources)
- Manage dependencies across the five departments in the delivery chain
- Translate client pain points into tasks for the team and vice versa
Work in tandem with the Account Manager
- Jointly maintain the health of the project and the client relationship
- Help the AM identify risks and adjust expectations in a timely manner
- Jointly resolve non-standard situations and escalations
Optimisation and analytics
- Track metrics: deadlines, quality, client satisfaction
- Compile lessons learnt and implement process improvements
- Propose data-driven optimisations to workflows
Requirements
What matters to us
- At least 2 years’ experience in project management (B2B services, SaaS, development or consultancy)
- Knowledge of Agile/Scrum or another structured approach to planning
- Ability to work with project documentation and analyse risks
- English language proficiency at B2+ level
- Leadership qualities: the ability to influence without direct authority (you’ll be working with people from different departments)
- Self-organisation and a results-oriented approach — we work remotely, so results are important to us
- Communication skills: the ability to write clear emails, conduct calls and reach consensus in conflict situations
The following would be an advantage
- Experience of working with international clients (time zone management, cultural communication)
- Familiarity with ORM/SERM or digital marketing
- Experience of working in start-ups or fast-growing companies (rapidly changing processes)
Benefits
What we offer
- Full-time remote work
- A flexible, results-oriented schedule with availability on weekdays from 10:00 to 19:00 Moscow time
- 28 days’ paid holiday + 3 additional paid days off every quarter
- An international team: colleagues and clients from more than 10 countries
- Opportunities for progression within the grading system
- Access to the corporate university and knowledge base
Similar Jobs
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Owns launch governance and readiness for a portfolio of complex product launches. The role coordinates Product, Marketing, Care, Customer Success, Training, and other teams; manages risks, timelines, readiness criteria, metrics, and executive communications; leads retrospectives; mentors project managers; and develops AI-enabled systems to scale launch operations.
Top Skills:
Ai ToolsAsanaGoogle SuiteJIRA
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Own launch-readiness planning for moderately complex, cross-functional product launches. Coordinate Product, Marketing, Care, Onboarding, Customer Success, Learning Design, Knowledge, and Training teams; manage timelines, risks, stakeholder alignment, success metrics, and launch health. Analyze root causes, recommend solutions, lead project syncs, monitor post-launch support gaps, and conduct retrospectives to improve future enablement processes. Use AI and project management tools to improve execution quality and efficiency.
Top Skills:
Ai-Assisted ToolsAsanaGoogle SuiteJIRA
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Leads enterprise IT and organizational change initiatives, driving adoption, readiness, communications, training, stakeholder engagement, resistance management, and change reinforcement. Manages project change deliverables and serves as Deployment IPT lead for go-live, cutover, and formal IT change processes. Develops executive-level communications and presentations while coordinating PMO and program objectives. Supports large-scale transitions across IT infrastructure, applications, PMO processes, and governance.
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
