Job Description J.P. Morgan Wealth Management (JPMWM) is comprised of the Chase Wealth Management, J.P. Morgan Securities and Self-Directed - our digital investing platform. The combined business has ~$400 billion in assets under management and ~4,000 advisors across 3,500 branches and 21 offices. JPMWM Technology is committed to deliver market-differentiating digital capabilities to help investors to achieve their financial goals at different facets of their lives. We are part of the JPMWM technology organization focusing on Data and Service strategies, with goals to promote data sharing and reuse, enable advanced analytics and personalization, support product delivery with speed while ensuring consistent client and advisor experience.
As an Agility Lead / Scrum Master, you play an important role as a servant leader for our scrum team(s) by facilitating clear communication to management and to the team. You will bring your agile experience with an open mindset to collaborate with passionate people. You are proactive in solving problems to help the team(s) succeed. You will be driving Agile and Lean frameworks that result in quality product delivery and continuous improvement. You are responsible for removing impediments that hinder the team from reaching their goals and have a flexible approach that enables the team to rapidly respond to changes.
Our culture of diversity, intellectual curiosity, and problem solving is essential to our success. We bring people together with a wide variety of backgrounds, experiences, and perspectives. We support teamwork, thinking big, and taking risks in a blame-free environment. We promote self-direction to work on relevant projects, while building an environment that provides support and mentorship needed to learn and grow. We're excited to see what you'll bring to our team.
Responsibilities:

• Works with the Product owner to align team with the product vision, sprint goals, and other necessary information
• Facilitate and coach multiple teams across geographical locations
• Creates an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
• Champions continuous improvement activities to reduce waste and increase productivity; coaches teams to conduct continuous improvement events
• Seeks opportunities for improvement to the overall effectiveness of teams and the organization
• Communicates organizational impediments to leadership; clears impediments for the team
• Embraces the concept of continuous learning in your own journey and instills the same in the team(s) you coach
• Coach product owners in creation and maintenance of the product backlog, including empirical planning
• Appreciate the depths of Lean and Agile practices and principles, help teams appreciate them
• Teach systems thinking and servant leadership
• Bring ideas from professional facilitation, coaching, conflict management, mediation and so on to help the team become a high-performance team

This role requires a wide variety of strengths and capabilities, including:

• BS/BA degree or equivalent experience
• 5+ year of demonstrated experience as a Agility Lead for 2-3 teams concurrently in an established mature environment with limited complexity and ambiguity
• Knowledge of Scrum/Agile, Kanban principles and application of it at scale
• Ability to flex approach based on the needs of the team/organization
• Uses empathy; understand team dynamics and organizational boundaries / constraints
• Ability to use and analyze data/organizational metrics to identify trends, demonstrate progress and identify opportunities for the team
• Ability to use facilitation skills to help unlock self-organization, autonomy and creativity in the team
• Basic understanding of Design Thinking / Customer Journey mapping exercise
• Estimation and Planning skills to ensure the team has a healthy backlog
• Exposure to modern engineering practices like Unit Test-Driven Development, Acceptance Test-Driven Development, and Continuous Integration (preferred)
• Knowledge of industry-wide Big Data and API technology trends and best practices (preferred)
• Hands on experience with JIRA, Confluence, SharePoint , and Powerpoint for organization and effective communication
• Understanding of software skill concepts such as business analysis, development, maintenance, and software improvement
• Ability to leverage skills from coaching, facilitation, conflict resolution and more to serve the team(s)
• Possess an executive presence and ability to coach multiple teams across the product
• Ability to leverage capabilities across the firm to solve local problems

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.