Assistant Property Manager at Common

| Greater NYC Area
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About Common

Common is the nation’s leading residential brand and operating platform that designs, leases, and manages multifamily properties that appeal to today's renters. Through smart design and tech-enabled property management, Common delivers exceptional experiences to thousands of residents in coliving, microunit, and traditional apartments in cities from coast to coast. Founded in October 2015, we are the preferred choice for renters looking for a stress-free apartment from a trusted brand, and for real estate owners seeking reliable, above-market returns. 

We challenge ourselves every day not just to think about ways to make city living better, but to activate those ideas in meaningful ways. Our team is comprised of real estate professionals, designers, engineers, salespeople, marketers, member service representatives, and so much more. We work collaboratively, value self-startership, and embrace a “whatever it takes” mentality to ensure our work is done and done well. Common sits squarely at the intersection between technology and real estate, working every day to build quality residential solutions that bring positive change to the world’s rental housing crisis.

It’s an exciting time to be part of Common’s team. With over 17,500 units signed and under development and over $110 million in global venture capital investment, Common is expanding its reliable, renter-first property operations to 26 cities across the world. 

To follow the latest Common news, get to know our community of residents, and learn about what it’s like to work at Common, you can follow us on Instagram, Linkedin, and Twitter. To see more open roles and hear from Common employees check out our Careers Page

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About the Role

Common is seeking an Assistant Property Manager to join our growing team. As a key member of Common’s Sales team, you’ll drive leasing and property services efforts with an eye toward the home’s budgets as well as member experience.

Responsibilities
  • Tour prospective members through our homes
  • Overseeing and coordinate all resident relations
  • Aid in the management of property services and leasing teams 
  • Work with our centralized legal and billing team on delinquencies and evictions
  • Work with the Member Support team to investigate and resolve member concerns and complaints
  • Recommend pricing strategy to minimize vacancy and optimize revenue
  • Assist in ensuring that all work orders and repair requests are processed in a timely fashion
  • Drive local member experience through events and member delight efforts
  • Walk properties daily (vacant apartments, common areas, amenities, and grounds)
  • Assisting on all emergency situations
  • Assisting central teams with all requested tasks
  • Manage leasing specialist assigned to the asset and potentially other assets
Requirements
  • 2+ years experience in Property Management
  • 2+ years experience in Leasing
  • Demonstrated success and experience managing a growing team 
  • Comfortable working with leases
  • Extreme level of empathy and ability to connect with people from all walks of life; ability to balance a passion for making people happy while setting expectations that will scale
  • Previous sales experience
  • Strong communication skills, both verbal and written
  • Impeccable organization, attention to detail, and ability to handle high volume and manage your own time
  • Self-starter that’s comfortable operating in an ambiguous environment and able to make smart decisions quickly using both data and strong emotional intelligence
  • Experience working cross-functionally with a demonstrated ability to both give and receive constructive feedback
  • Fluent Spanish speakers preferred
What We Offer 

Common truly values our employees and wants to do everything to ensure that our employees are not only happy and professionally fulfilled, but also that they have the opportunity to be healthy. Because of this, we are committed to providing a number of affordable and valuable health and wellness benefits for our employees such as:

  • Paid vacation and sick time
  • Medical, dental, and vision insurance
  • FSA + HSA options
  • Company-paid life insurance
  • Company-paid STD/LTD
  • Paid parental leave
  • 401k plans

Additional benefits such as equity, paid holidays, commuter transit benefits, job training + development opportunities + a great wellness program are also available. And as always, we are regularly evaluating our offerings to ensure employees' needs are being met.

Common is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • SassLanguages
    • ReactLibraries
    • SidekiqLibraries
    • Next.jsLibraries
    • Ruby on RailsFrameworks
    • GraphqlFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • PeriscopeAnalytics
    • HeapAnalytics
    • FramerAnalytics
    • BalsamiqAnalytics
    • LeanplumAnalytics
    • Monday.comAnalytics
    • JiraAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • IndesignDesign
    • AsanaManagement
    • TrelloManagement
    • WordpressCMS
    • ContentfulCMS
    • CoscheduleCMS
    • SalesforceCRM
    • MailChimpEmail
    • PardotEmail

Location

In NYC, you can find our team taking meetings in Bryant Park, having happy hours on our terrace, or commuting right out of Grand Central Station!

An Insider's view of Common

What are some social events your company does?

Every Thursday we host the "happiest hour" at 5 PM in our office. This is a great way for teams to mingle and take a break from work while playing chess, checkers, Jenga, etc. with people on other teams over some beer, rosé and mocktails.

Jodi

Senior Manager, Leasing

How has your career grown since starting at the company?

I joined Common as Director of Platform, managing growth and operations at our Noah buildings. During a period of rapid growth, I was asked to assist as an “Interim Portfolio Manager” for a few major property transitions. Two months later, I was promoted to Sr. Director of Property Management! Now I manage property operations for all Common homes.

Calynne

Senior Director of Property Management

How do you empower your team to be more creative?

We strive to create a culture where everyone is encouraged to search for both new ideas and new ways to approach problems. The “why” matters just as much as the “what.” I’ve found this to be critical to my team’s success as we are always trying to identify new opportunities in our underwriting to improve building performance and be more efficient.

Eric

Vice President, Platform

What makes someone successful on your team?

On Common’s marketing team, I love that success means more than just putting your head down and getting the work done. Everyone is empowered and encouraged to take a step back, look at the bigger picture, and decide what’s really important for our consumers to know about us. It allows us to not get too in the weeds and be the best team we can be.

Molly

Associate Director, Brand Marketing

What are Common Perks + Benefits

Common Benefits Overview

Common truly values our employees and wants to do everything to ensure that our employees are not only happy and professionally fulfilled, but also that they have the opportunity to be healthy. Because of this, we are committed to providing a number of affordable and valuable health and wellness benefits for our employees.
And as always, we are regularly evaluating our offerings to ensure employees needs are being met.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Common offers company-paid life insurance up to 1x your annual salary.
Pet Insurance
Wellness Programs
In office yoga + meditation and discounts + perks.
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Up to 16 weeks paid leave.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Common offers 12 company paid holidays + one floating holiday to use as needed.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Weekly team lunch provided on Tuesdays!
Happy Hours
In-office weekly bar-cart!
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Paid industry certifications
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