Client Growth Associate

| Greater NYC Area

Background

The biggest bottleneck in bringing new treatments to patients is the clinical trial. On average, getting a drug through the trial process takes nearly a decade and frequently costs $100M+. And the problem is only getting worse.

TrialSpark is a technology company that brings new medical treatments to patients faster. We’re reimagining the clinical trial by introducing a new model, using technology to streamline every aspect of the trial. To fulfill our mission, we partner with pharma, biotech, and digital health companies to run studies faster and more efficiently.

Job Description

As a member of the Client Growth team, you will help shape and actively participate in every stage of the sales process, from go-to-market strategy to the final stages of closing a deal. You will support the growth and leadership team with a variety of tasks and cross-functional projects to help the company achieve its goals. As an early member of the team, you will learn the entire commercial process as well as have opportunities to be customer-facing and lead engagements directly.

What success behaviors look like

  • Develop and project manage client outreach campaigns, including cold emails and follow-up
  • Manage scheduling and prep for client meetings in partnership with Client Growth Directors
  • Create and update sales and training collateral
  • In coordination with PR/marketing and other teams, build and execute TrialSpark conference strategy
  • Collaborate closely with internal teams and serve as a liaison, working cross-functionally on projects such as proposal development
  • Support the broader leadership team in preparation of client engagements - you will play a large role in both the proposal and Service Preparation phases
  • Learn the product and services deeply becoming an industry subject matter expert
  • Run at problems with data, curiosity, and humility
  • Figure it out when there’s no playbook!

Relevant Experience

  • 1-3 years of professional experience in project management, engagement support and/or client-facing roles, including business development, delivery, consulting or sales
  • BA/BS degree or higher
  • Low ego, high conviction: strong self-starter who is comfortable with ambiguity yet drives towards clarity
  • Passionate about operating at the intersection of healthcare, life sciences and technology
  • Incredibly curious: fast learner, motivated, resourceful
  • Empathetic and entrepreneurial: instills trust and credibility with clients and internal team members
  • Organized and analytical, balanced with getting things done

You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


Read Full Job Description

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases

Location

Our office is located in the Flatiron District of NYC, near Madison Square Park. The area is lively and has great food and transportation options!

An Insider's view of TrialSpark

What are some social events your company does?

We believe in healthy living! We organize regular team exercise classes as a company!

Frank Wu

Product Manager

How do you empower your team to be more creative?

We believe in presenting problems, not solutions, to the team. Our job is to align the team on company goals and issues, and allow the team to work creatively to solve them. We believe team autonomy fosters creativity and a healthier culture.

Linhao Zhang

CTO

What are TrialSpark Perks + Benefits

TrialSpark Benefits Overview

Trialspark is nothing without its employees, so they are well taken care of! We offer comprehensive benefits that span from insurance to 401ks, with added perks like a pet-friendly office. Come meet our office dog, Rosie!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We have a monthly transportation subsidy!
Company Outings
Yearly retreat and holiday party, regular team events and outings!
Free Daily Meals
We offer free lunch every day except Wednesday (when we encourage employees to leave the office and explore the area!)
Game Room
Super Smash Club every Friday!
Stocked Kitchen
Happy Hours
Pet Friendly
Come meet our office dog, Rosie!
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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