Partner Manager

| Greater NYC Area

Trustpilot Partner Manager, New York

Trustpilot is looking for a high performing Partner Manager to join our thriving team on 5th Avenue in New York, NY. The Partner Manager is a pivotal role in scaling our high growth SaaS organization. Working closely with multiple departments such as new biz, retention, and marketing, this performance-based role is responsible for driving qualified referral opportunities for our new biz teams through a portfolio of agency and tech partners.


  • Achieve revenue targets and key performance indicators by successfully developing and nurturing a portfolio of partners
  • Drive sales and marketing relationships with partners and uncover co-marketing opportunities to collaborate on with our demand gen team
  • Educate partners on Trustpilot’s value prop, customer success stories, and case studies to encourage partner-generated leads and referrals
  • Be skilled at closing client business through your portfolio of partners while working jointly with the current sales team
  • Coordinate and host training and education sessions with new and existing partners on Trustpilot’s offering, product updates and roadmap via digital presentations and in person meetings
  • Be prepared to support Trustpilot sales teams on deal reviews, pipeline management, and forecasting

Ideal Fit:

  • Previous experience with eCommerce platforms, marketing technologies, and digital marketing solutions/strategies
  • Strong presentation and public speaking skills
  • Ability to communicate effectively across teams and global offices with strong verbal, written, and interpersonal skills
  • Experience in sales/business development/account management in SaaS
  • Proven ability to build and manage relationships with the goal of growth and retention
  • Willingness to travel and make onsite visits to partners and events
  • Strong experience with Salesforce stage management and best practices
  • Competitive, passionate, with a relentless desire to win and achieve
  • Strong communicator, collaborative in your approach, and open to learning

We offer:

  • Competitive Salary, Full Benefits, and 401k
  • Equity participation
  • Paid family leave
  • An incredible culture
  • Free lunch on Fridays, bagel Mondays, and a fully stocked kitchen

Interested candidates should contact Katie McDonald at [email protected]

About Trustpilot

Trustpilot is the world’s most powerful review platform, free and open to all. Our mission is to bring people and companies together to create ever-improving experiences for everyone.

We believe that people want to shape and improve their world. So, we offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers.

With 50 million consumer reviews of 232,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius Trustpilot’s 650+ employees represent 40+ different nationalities.

Interested in learning more about Trustpilot? Check out our website or stop by The Muse.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

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245 Fifth Avenue, New York, NY 10016

An Insider's view of Trustpilot

How has your career grown since starting at the company?

I started fresh out of college as an ADR and have been promoted twice, once up to Account Executive and again up to Senior Account Executive. If you follow the process and work hard you will succeed here. It's pretty simple.

Ralph Jerome

Senior Account Executive

What are Trustpilot Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

President's Club with Opportunities to Visit Other Offices. Ongoing Training and Development Across Departments. Catered lunches, free beer, and snacks. Internal Promotion Track. Happy Hours and Office Events.

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