Technical Program Manager, SRE and Security

| Greater NYC Area | Remote
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Work within our security and infrastructure services team to lead projects, coordinate cross-team planning, and develop performance-based metrics--all in the name of process improvement.


About Frame.io

Frame.io is changing the future of how videos are made by helping over 1 million creative professionals seamlessly collaborate from all over the world. 

We’re backed by Accel, FirstMark, Insight Partners, SignalFire, Jared Leto, and a host of other amazing investors. Our market-leading product is used and loved by companies such as Turner, Disney, NASA, Snapchat, BBC, BuzzFeed, TED, Adobe, Udemy, and many more.

We’re in an exciting period of growth and are always seeking extremely talented and passionate individuals who share our vision for helping visual content creators produce their best work.


About the Role

Technical Program Managers at Frame.io lead, plan, execute, and own the communication around complex cross-functional efforts. As a TPM within security and infrastructure services, you will work to align ongoing and new work streams with other internal engineering teams and the broader technology roadmap. You will ensure all relevant parties are aware of project status and that risks have been identified and resolved. In this role, you will collaborate with all teams submitting requests to instill a culture of rigor, attention to detail, and depth of analysis when planning complex infrastructure and security engineering work. You will need the ability to prioritize effectively and work to ensure deliveries are smooth and efficient.


Responsibilities

  • Translate complex delivery processes into concrete deliverables, and shepherd those deliverables from definition to deployment across the organization
  • Collaborate with stakeholders at all levels to set goals and accomplish outcomes that align to security and infrastructure roadmaps and team strategy
  • Work with engineering to promote secure software development life cycle and internal security and infrastructure teams to produce innovative solutions
  • Drive release schedules and milestones, maintaining a high velocity during release events that keeps pace with security and infrastructure goals
  • Facilitate effective cross-team planning and form strategies to eliminate risk to release events
  • Foster an aptitude for creative problem-solving and out-of-the-box ideas to resolve blockers and stakeholder concerns
  • Promote and utilize business intelligence reporting and metrics, acting as an ambassador for measurement, accountability and a disciplined approach to process improvement throughout Frame.io

Requirements

  • 5-7 years of deep knowledge of security and cloud infrastructure best practices
  • Experience leading complex security and infrastructure projects with requirements that included high availability, distributed computing solutions and cloud infrastructure
  • Strong communication skills and experience collaborating with senior leaders, external partners and executive stakeholders
  • Experience identifying the metrics of success, and evaluating those metrics to diagnose, resolve, and deliver work
  • Working knowledge of systems architecture and security engineering best practices

Benefits

  • Competitive salary and equity
  • Paid parental leave for primary or secondary caregivers
  • Unlimited PTO and designated Volunteering paid time off
  • Yearly stipend for learning and development
  • Medical, Dental, Vision Insurance and OneMedical membership
  • Flexible Spending Account
  • Monthly Work from Home Stipend 
  • 1 paid company-wide holiday for each month in the calendar year
  • All-company week-long winter and summer breaks

 

Our Philosophy

Our philosophy is simple. At Frame.io, we believe that working with people of different backgrounds and perspectives allows us to elevate each other and helps us build a better product for our users.

We're proud to be an equal opportunity employer, and are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We based our employment decisions on the needs of our business, job requirements and applicants' qualifications. In other words, we only care that you're the best person for the job. 

#LI-JW1

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Technology we use

  • Engineering
    • JavascriptLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ReactLibraries
    • ReduxLibraries

Location

22 Cortlandt Street, New York, NY 10007

An Insider's view of Frame.io

What are some social events your company does?

Even with fun seasonal events, there are 2 recurring ones that stick out to me. We have a Meet the New Hires happy hour where new folks get to meet others from the company that otherwise they might not. The other is the monthly birthday celebration where we hang out, have some treats, and hype up that month's birthdays as they spin our prize wheel.

JP

HR Coordinator

What projects are you most excited about?

At Frame.io we’re re-imagining workflows and encountering unique problems all the time. I love tackling projects that at first feel like a completely tangled mess. Being heads-down on it for a while, then pulling back to see the full picture and going “Aha! This totally makes sense now.” I love that feeling!

Carolina

Sr. Product Designer

What makes someone successful on your team?

Organization, time management, and grit are three traits that make someone successful on the Business Development Team. Sales in general is definitely a rollercoaster ride and not every month is the same. As a BDR, staying even-keeled through both the good & tough times always leads to success!

Matt

Sr. Business Development Representative

How do you collaborate with other teams in the company?

I collaborate with other teams on a daily basis at Frame.io and genuinely look forward to it! There are always tough prioritization decisions and resource trade-offs to make but everyone comes at it with the attitude of "What's the best outcome for our users and how do we achieve that together?"

Jo

Group Product Manager

What are Frame.io Perks + Benefits

Culture
Volunteer in local community
We offer 16 paid hours of Volunteer time each year to make sure that our employees feel empowered to volunteer wherever motivates them, and have a running list of opportunities to choose from.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
We have a DE&I Core Team whose 10 members span across all our departments. This Core Team works on initiatives across the company to ensure we're working toward DE&I in every way possible.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Our Pet Insurance is through Nationwide, and there are options for 50%, 70%, or 90% reimbursement on eligible expenses
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Frame.io offers employees professional development opportunities like annual individual budgets for training, onsite training courses, and the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Working from home has had an impact on each of us in various different ways and we're all adapting to this new reality of working, while trying to get work done. Recharging and self-care are a critical part of doing our best work, so we've added a new holiday and coordinated time off schedule. We've added in company-wide winter and summer breaks, and in addition, if a month does not already include a holiday, we will have an "office closure" day so the entire company can take a day off together to recharge.

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